10/10 Exceptional
Everything about our 4 night stay was perfect. Pre-arrival instructions, early check in, and finding the building after using public transport from the airport were all clear and easy to understand. We were warmly greeted and quickly checked in. The apartment surpassed my expectations, really spacious and well appointed with great views from the 18th floor. The bed was comfortable and there wasn’t too much city noise - we are used to total silence in the countryside so took earplugs but didn’t need them. We didn’t have any issues from noise within the building either. We used eye masks (as we do at home) so if you are used to blackout blinds you might want to pack some. The kitchen was brilliant, everything we needed was available and having the Whole Foods nearby was perfect. Having the balcony and living room area, and plenty of places to sit, plus a full sized fridge, was so much better than alternatives that were just hotel rooms. AC, washer/dryer and dishwasher easy to use, and great to have an iron/board. We didn’t use the TV or gym as we were out exploring so much, but we had more than enough space/amenities to have a good breakfast before going out. The location was perfect too, ideal for the show we were seeing at House of Blues, and a nice walk from everything from the Field Museum to Lincoln Park Zoo. Checkout and bag storage were also easy and friendly.