Reviews of Kasa River North ChicagoReviews of Kasa River North Chicago

This space was super chic and clean. Very easy to get in and out of the building. I enjoyed my stay and would highly recommend if you are visiting the Chicago River North area. Very centralized location!

I love this property

Amazing stay!

Kasa Casa Muy Bien...! The room was exactly as the photo showed; but even better! Clean, modern, and comfy! The only down side was it was a little complicated getting the codes to work. Just "tapping" the code box isn't correct. Apparently you have to tap it in the correct area, like by the check mark. But I'll go there again...!

Stayed twice at Kasa in Old Town, it's really great! Always clean and has everything you need!

the city view is so pretty and the gym is amazing

Very tidy and lovely apartment equipped with everything you need. A comfortable memory foam bed and nice bathroom. This place was loaded with great amenities and had breathtaking view of Chicago skyline. Kasa is a great host and thoroughly professional. We had a great stay!

A convenient and well priced stay in downtown Chicago. It was great for me as a remote worker commuting back to the city. It felt like I had moved back for the week and was SO much better than staying in a hotel. Will definitely be booking again.

Would recommend. Would definitely go back. Will definitely stay here again. The studio I got was pretty big and it had a great view . It’s not really a hotel it’s more like an air b & b. Overall I enjoyed my stay. I wish the floors were a bit more clean when I got there and also extra bed sheets/towels would have been great. I still give it a 5 out 5.

Loved staying here! Will definitely stay here again.

Stayed for 2 months at Kasa in OT. 1 bedroom unit, everything was new/updated. Overall building was very clean/new. Staff at building were nice. Prompt response/resolution from mgt team if I ever reached out.

Clean, great location

It's seriously so clean it makes me feel like a good person. and there are dogs in the elevator! It is an optimal environment.

Another great stay at this property. I enjoyed my stay so much a few months ago that when I found myself having to go back to Chicago, I booked it again. The place was clean and a great location. The staff was friendly and responsive. I would recommend.

Stunning view of Chicago, amazing amenities, with clean and updated units! The Kasa is a short walk to many nearby attractions including Magnificent Mile, Willis Tower, and Second City. I would stay here again!

Our stay at Kasa was great. The instructions to check in were clear and the staff at front desk was friendly. The place is clean and nice. The bathroom were great size. The view was great, parking was easy as well, we always could find street parking or there's a uncovered lot right across the street. Location was close to where we wanted to go, just minutes from the river. Would recommend!

Great place

Best location in Chicago. Beautiful and spacious apartment. Instructions need instructions to be able to follow up all indications. A bit confusing so much information, I think less info will be better. Large windows, beautiful decor, comfortable bed and spacious bathroom. PERFECT place

Great location in River North and a modern, clean apartment...

This was the first time I used Kasa and it was a great experience! The customer service was great, the unit was clean, and the instructions were easy to understand. I had my almost 80 your old mom with me, so I was concerned that it may be hard for her to navigate, but she did a great job and she felt comfortable which made me happy. Great job, Kasa! I'll definitely use you again!

The room was very clean. Really liked the separate bedroom so would recommend that over the studio. The first day or two Room deodorant was piped in so didn’t love that so much but that stopped. The view was awesome. Floor to ceiling windows are so great. They provided coffee and a washer and dryer which was appreciated. The check in/out process was seamless.

This Kasa is not su Kasa; being called a “guest” may sound sarcastic, for you pay A LOT before being told you should not count on taking a nap in the unit they rented you for $500 a day. “Management” displays no sense of business ethics and beg for “likes” after they take your money (in less than two days I received over 10 messages fishing for praise). FACT 1: the full charge of more than $1k for 3 nights and two days was charged instantly to my cc upon reservation. FACT 2: every day between being charged and checking in, I am bombarded with messages asking me to “confirm” my reservation. Question: you got my non-refundable payment, are you trying to sublease my unit before I have the chance to check in?!! FACT 3: after confirming that I intended to stay in the unit, I get a warning of dog breeds that are not accepted (my dog is “legal” but I resent that the information is provided AFTER the non-refundable payment is made – dishonest or just unethical??) FACT 4: after I check in, message informs that sometime between 9 am and 5 pm the next day maintenance will be coming into my unit. IF MAINTENANCE IS NEEDED AND YOU CAN’T SPECIFY AN INTERVAL SHORTER THAN 9-5… HOW ABOUT NOT RENTING THAT UNIT FOR THAT DAY?? My guest and I wanted privacy and paid a lot for it FACT 5: after ruining the first day, “management” still texts me several times asking me to rate how great they are. How about asking how clueless you are or some material to learn about business ethics??

Our satisfaction with the Kasa Old Town Chicago apartment was complete! The apartment was sparkling clean. The bed is very comfortable. We love the way the apartment is absolutely uncluttered. It feels a little Spartan but we had everything we needed. The shower and bathroom are great and equipped with high quality products. We really liked the Chicago scene outside the window, but our favorite part was the friendliness of the staff! Thank you.

There was a stink coming from the toilet and Kasa denied it at first and eventually sent someone who tried to fix it. However, after they fixed it, it still smelled horribly and kasa continued to deny the smell. Very disappointing given the space was otherwise very clean and well located. We will not be staying in a kasa location again.

This Airbnb hosted by Kasa was perhaps the most consistent with its description out of any one I've stayed in before. They clearly have a lot of experience with hosting and their process has been developed over time to allow for a smooth check-in process and limit potential disruptions. Check-in was explained throughly and their technology allowed for easy access into the building and the unit itself. I didn't have to reach out for even the slightest question as everything was laid out for me prior to even arriving in the building. 10/10 would stay in this unit/building again. I originally thought that I would have to Uber or drive often but there was a plethora of restaurants within walking distance. Had it not been a chilly time of the year, I could've walked to the majority of the places I went to. Thanks Kasa for making my stay in Chicago a wonderful experience!

Amazing! Super secure and safe. Staff is nice and helpful. Loved the room, decorated so well! The lounge on the 16th floor was insane - such a nice area to get work done.

Beautiful, modern, clean spacious apartment, floor to ceiling windows, kitchenette fully stocked, comfortable mattress - will always stay there when I am in Chicago! The only criticism: if you have meeting on your check-out day, you can't leave your suitcase there. If Kasa guys are reading this: could you please figure this out? It would be so helpful!

I really wanted to like this place because the location was great and the self check in was easy but unfortunately the room itself was not great. The bed was gross. It had hair all over, stains on the sheets, and a HUGE gross stain on the mattress itself. I let them know and they said they would send someone over to change the sheets, but they never did. Based on cleanliness alone, I’m not sure I’d stay again.

The unit is beautiful and the location is superb. The king size mattress was very hard and difficult to sleep on.

Hervorragende Unterkunft in toller Lage. Wir haben ein Studio mit super Ausstattung erhalten. Der Self Check-in hat gut funktioniert.

We wanted a place to say that is similar to our own apartment. This one really did the trick. We felt at home here with all of the amenities and space we could ever want. This will definitely be our go-to Chicago Airbnb from now on.

I highly recommend staying here as it’s worth the price and I will definitely be staying in Kasa again instead of hotels Likes: - Clean new room - Great location - Quiet building - Water flow in the shower was great - Very fancy and facilities such as the business lounge which has a great view, the gym was clean and spacious, outdoor seatings in the rooftop was magnificent Dislikes: - My queen room studio had a restricted view of and old building - No complimentary water - Lights were difficult a bit - The A/C was creating wired noises wakening me up at night and when I tried to contact them they didn’t answer

Overall great experience! excellent location, very clean, and Kasa was very easy to communicate with. Would recommended 5 of 5.

Convenient location, easy to access apartment and amenities. Clean apartment and building. I'll be back.

What fantastic place! Gorgeous unit. All the cookware you need. Beautiful building with lots a great places to eat. Easy walk to Water Tower place and to the lake.

Great stay. Good location, very good gym.

The place is amazing. Modern, spacious, beautifully decorated and close to everything. It has a pool, barbecue space and lounge on the terrace with great views from the city. Will definitely recommend staying here.

Very nice apartment, well appointed and clean. Great city view. Price was very reasonable. Location was great for being able to walk to whatever you need. Only downside was the room was a little light on security and the booking process and deposit process was very intensive. I would stay there again just will be a little more prepared next time.