10/10 Exceptional
Wonderful experience all the way around, and we hope to return soon. The unit was EXACTLY as pictured, and was IMMACULATELY clean. Building was quiet and location seemed safe and secure. My wife and I (both retired) felt comfortable walking in the neighborhood, there were lots of residents out walking their dogs at all hours of the day. Some reviews mentioned the narrow window blinds let in too much light but it wasn't an issue in our unit; but full disclosure, our bedroom window faced north and December skies were cloudy for our 5 night stay. The unit was well stocked with coffee, tea, linens, towels, paper towels/tissues, cleaning supplies, shampoo, conditioner, body wash, dish soaps, etc. Basically, everything was exactly as advertised and we had no reason to engage the Kasa help desk for assistance. Check-in/out instructions were very clear and easy to follow.