10/10 Exceptional
Amazing VIEWS....Awesome Location...Perfect Birthday Celebration
Likes: Directions and check-in instructions very clear and detailed. Entrances inviting, flowers, maintained. Apartment was clean and had everything we needed. The views from the room and balcony were A-MAZ-ING! Bed linens and mattress were most comfortable. Extra linens and pillows available. Perfectly furnished and decorated. Location to train station, Target, river and restaurants just PERFECT. TV was easy to use. It was all great and we WILL be back!
Dislikes: Front desk staff not very engaging. Frowning, looking bored, often didn't look at you or greet you (except to correct you) upon entering, but that was ok, not necessary. Rooftop access was supposed to be 6am (to see sunrise!) but it wasn't open until 7a,. I tried online help and got prompt responses but they just kept saying "do you have your fob?" DUH. Of course I did. AND then repeated the hours it was open. I was standing there! And it didn't open until 7am. I suspect Programmed not for Daylight Savings Time. I might also suggest some sort of nice, heavy duty, curtain on a ceiling track, between bedroom and living room so if one person still sleeping, the other can get up and make coffee with less light for person sleeping. ALL of these are VERY minor suggestions.