The Hotel Castro San Francisco

Q: What’s included in my Kasa?

Every Kasa comes fully furnished with WiFi, smart TVs, fresh linens, and toiletries. Select properties have rooms and suites that provide kitchen essentials.

Q: What makes Kasa different from Airbnb or hotels?

Kasa offers the consistency and reliability of a hotel with the comfort and space of a home—plus hassle-free check-in, professionally cleaned and managed accommodations, housekeeping services, and 24/7 guest support.

Q: Do you provide accommodations for group bookings?

We welcome group bookings at our properties—whether for a celebration, work retreat, or gathering, whatever the occasion! Book 10 or more units to access exclusive group pricing. Learn more about it here.

Q: What if our plans change?

We completely understand that sometimes things come up, and there are times when things are beyond our control—like the weather! That's why we offer flexible rates to give you peace of mind. Plus, you can choose to purchase travel insurance to protect your stay, ensuring you're covered if your plans change unexpectedly. We're here to make your experience as stress-free as possible!

Q: Who do I reach out to if I need assistance?

You can reach Kasa’s Guest Experience Team anytime through text or WhatsApp at + 1 (650) 451 3444.

8.8 Excellent904 reviews

4230 18th Street, San Francisco, CA, 94114, United States

+62photos

Description

For a truly unforgettable experience in San Francisco's iconic Castro District, there's no better place to stay than The Hotel Castro. Thoughtfully designed mini suites with modern amenities offer an intimate escape for travelers. Plus, each room showcases a unique mural of a historic LGBTQ+ hero, making your stay both stylish and meaningful. Our tech-enabled hotel offers self check-in at 4pm, 24/7 guest support by text, phone, or chat, and a Virtual Front Desk accessed via mobile device.

Amenities

Rooftop terraceOn-site barFirepitHotel-styleCommunity roomStreet parkingConcierge closetCity center

Classic King Room | 200 Sqft images: Image 1 of 15

Classic King Room | 200 Sqft

2 guests1 bathroom

Mini Queen Suite | 207 Sqft images: Image 1 of 10

Mini Queen Suite | 207 Sqft

3 guests1 bathroom

Mini King Suite | 269 Sqft images: Image 1 of 11

Mini King Suite | 269 Sqft

4 guests1 bathroom

Accessible Room with Two Twins | 265 Sqft images: Image 1 of 6

Accessible Room with Two Twins | 265 Sqft

2 guests1 bathroom

2 x Classic Room | King | 200 Sqft images: Image 1 of 15

2 x Classic Room | King | 200 Sqft

4 guests2 rooms2 bathrooms

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A better way to stay together

From reunions to retreats, we make group stays feel seamless—with spaces to connect, relax, and feel at home.

Get your offer

Friends sharing a meal around a dining table

Important information

Check-in time

After 4:00 PM

Planning to arrive early?

Request early check-in during your online check-in ahead of your arrival. Subject to availability.

Check-out time

Before 11:00 AM

Need a little more time?

Late check-out may be requested in your Virtual Front Desk before your check-out time. Subject to availability.

Self check-in

Arrival & access

24/7 virtual support

Luggage storage

Damage coverage

Accessibility

Services

Early check-in
Start your stay before our 4:00 PM check-in time.
Late check-out
Extend your stay with a late check-out to leave at a more relaxed pace.
Extending your stay
If you decide you’d like to stay longer, you can easily check availability and extend your stay with us.

Parking

No Kasa parking at this property

We don't offer Kasa managed parking at this property, but we've put together a list of nearby parking options to help you plan your arrival. These locations aren't managed by Kasa.

See what guests loved about their stay

8.8 Excellent904 reviews

10/10 Exceptional

Hotel Castro is our favorite! We've stayed in many different properties and neighborhoods in SF over the years with differing experiences. Our three night stay at Hotel Castro is our favorite! Our room was clean, well maintained, fully stocked and oozed style. So much fun! We appreciated the Nespresso machine and the water kettle in the room. The grocery store right across the street was great for snacks. We would sit on the patio in the mornings and watch the quaint, vibrant neighborhood wake up. Many great restaurants all around this neighborhood as well. And our room was quiet even though it was a busy holiday weekend. The Castro neighborhood is great for getting around SF via public transportation (convenient bus lines, historic streetcar, and metro station within a block). We attended a concert at the beautifully restored Castro Theater on one night of our stay. It was great to just walk a block back to the hotel afterwards. We can't wait to come back!

9/10 Excellent

Quiet, comfortable, and perfectly located Likes: I was a little concerned about staying in a hotel with no staff or front desk, but everything worked seamlessly. All relevant info was communicated well in advance, and check-in and check-out were easy. I loved that we could help ourselves to additional towels and coffee pods, and I also appreciated that the room had both a coffee maker and a kettle. The bed was comfortable, and the shower was fantastic. For such a compact room, everything was thoughtfully laid out, with plenty of large and small storage drawers and hooks to hang bags and coats. Also, you really cannot beat the location: a quiet street in the heart of the Castro, with tons of restaurants, shops, and cafes steps away. The roof deck was lovely, with incredible views! I also liked that room cleaning was available (free) on request, as I often feel it isn't necessary for short stays. Dislikes: We did not like that the bed was tucked into an alcove (wall on two sides of the bed), making it impossible for one person to get out of bed without waking up the other. Since one or both of us usually get up at least once a night to go to the bathroom, my husband ended up sleeping on the sofa bed (not the most comfortable). If you and your partner both sleep through the night or aren't light sleepers, this may not be an issue, but it was a problem for us. The room would've been ideal for one person but didn't work great for two because of the bed position.

10/10 Exceptional

The Hotel Castro was filled with surprise and delight moments. It has all the amenities you need and many you didn’t know you needed until now - like using refillable glass bottles at their purified water station instead of adding more disposable plastic into the world. It is in the most ideal and walkable location. From their rooftop deck and Libby bar to the beautiful grocery store right across the street to the incredibly historic neighborhood - this self-controlled experience is one for the books. While I never saw the staff, I communicated with them via text nonstop. There was no doorman, but the codes always worked. There was no daily housekeeping, but there was always a maid around to get more towels. (I didn’t need any!) and did I mention the room had a balcony you could step out on and people watch, scan the history of 18th, and just kind of feel like you’re in the center of one of the most culturally rich neighborhoods in the world.

10/10 Exceptional

Unbeatable location! So close to all the fun and charm of the Castro but still on a quiet block. Really close to the metro and other mass transit too. The “virtual front desk” concept was new to me but the instructions were clear and intuitive. Branding and style were on point, many thoughtful touches made us feel welcome. Great balcony and comfortable beds. Would absolutely book again.

10/10 Exceptional

Is the most unique, detailed, well designed room for comfort & function that I’ve ever stayed in. Lights that dim, including the bathroom, smart speaker for music, entertainment, and information. Highly recommended for the location, rate, and ease of checking in. Would definitely stay again.

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Location

4230 18th Street, San Francisco, CA, 94114, United States

Getting around

You can find plenty of incredible restaurants, coffee shops, bars, and boutiques within walking distance of the hotel. If you choose to venture out farther, you don't have to drive! Take a rideshare or use the famous San Francisco Muni system to get around town. The San Francisco International Airport is 10 miles away from the hotel.

Location highlights

Takara Sushi SF

Restaurant

Fable

Restaurant • 0.2 mi

Le Marais Bakery

Restaurant • 0.3 mi

Starbelly

Restaurant • 0.4 mi

Canela Bistro Bar

Restaurant • 0.4 mi

Santeria

Restaurant • 0.4 mi

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What guests often ask, and how we make things simple

How does staying with Kasa work?

Book online, get your digital check-in details, and enjoy a professionally managed space with 24/7 support.

What’s included in my Kasa?

What makes Kasa different from Airbnb or hotels?

Do you provide accommodations for group bookings?

What if our plans change?

Who do I reach out to if I need assistance?

More FAQs

The Hotel Castro San Francisco

Description

Amenities