Reviews of The Maverick by KasaReviews of The Maverick by Kasa

Excellent! The Maverick was a find! Interesting rooms, great downstairs bar, centrally located for us. Would happily book it again

Easy travels Easy entry process and well labeled areas to replenish towels, coffee, etc. as needed.

Be aware that this is essentially a self service apartment rental rather than a hotel as it’s advertised. Maybe I’m old school but I expect a greeting at a hotel, a proper receptionist. You check in via a convoluted website service which when tired and you just want to get to bed is a pain. The bar and staff at the bar are nice but have nothing to do with what is essentially a faceless hotel.

Love the room it was nice and big. Had a nice vintage feel to it. It was a nice and quiet area.

Absolutely, loved the place.Big room nicely quiet.

Comfy bed, quiet room, great location. So much within walking distance! I wish I could have checked in earlier. Checking out later for a fee was a nice option, but it’s free to extend stays to noon or 1pm at chain hotels so it does feel nickel and dimed. Overall it’s a well maintained historic building in a charming neighborhood. This was a fantastic find. Highly recommend!

I love the location and the property is very cute! The only thing that could have made it better was the bathroom door did not fully close. The track that the door was on didn’t go the full length of the doorway leaving about an inch of space to see inside.

What a cute space! Codes for both the front and room doors worked every time. Hey Babe was delightful. Parking lot is convenient, but the payment signage was not clear and we overpaid through the app for night time hours. The neighborhood has many gems. Highly recommend the Pittsburgh Glass Co.

If I could give this hotel company zero stars I would. I had my wedding at the maverick last weekend and bought 4 hotel rooms for myself and my family. My mother and brother are both disabled from illness and I purchased a family room for them and my grandparents to stay together. Their electric went out the night of the wedding the maverick hotel HAS NO emergency staff to come fix the problem, really no staff at all. We called them multiple times, but my family had to transverse the unit with electric candles from my wedding. In the morning I found exposed wires in the unit that most likely caused the short. At a minimum the lights going out was dangerous but a fire hazard really sent me. So I called to request a refund and kasa did offer a refund, for one of the two nights, at this point I still haven’t received. I didn’t think I would be taking time writing this review on my honeymoon, but here we are. Kasa decided to charge me 251 dollars in damages for face towels, used to help clean my disabled brother and some water marks on the furniture (see photos). Although I purchased insurance for the unit, looks like that didn’t cover anything but 49 dollars of the 300 dollar charge they sent. I questioned the validity of the cost of their towels and if they attempted to wipe off the furniture but they doubled down and said I can’t stay at their hotels anymore. That’s funny because I would never spend another second in your AI run, fire hazard of a hotel. Great way to treat a local kid who just paid thousands and thousands of dollars to the business and rooms in your establishment, to have a wedding. If you got this far reading this and you already booked your hotel, I’m sorry, please stay anywhere else in Pittsburgh because this company does not care about safety or the disabled, but is greedy and run by mostly by AI with no compassionate staff stealing your money.

Stayed here about two weeks ago for a business trip. Very high tech, which made checking in easy. I had no issues entering the building or my room at any point. There is a restaurant/bar on site and a few places nearby to eat at. I love the room aesthetic and would definitely stay again and recommend.

Amazing quality for a surprisingly low price The hotel's in a great location--quiet, across from a big, attractive church, but very near to a number of restaurants and the interesting Kelly Strayhorn Theater--and there is plenty of street parking in the area. The rooms are big and luxurious, the amenities really quite nice. I did find the online check-in, which involved creating and sending photos, onerous and intrusive, but well worth it given everything else. The 24-hour phone agents were really helpful, and there was a front desk guy there later than had been promised. I only picked it because it was so much cheaper than anything else I could find--I feel very lucky to have stumbled upon it. It's definitely where I'll hope to stay next time I'm in Pittsburgh (as long as they don't raise the prices unreasonably).

Shower didn’t work and because the entire hotel is virtual communication with staff was difficult.

Weekend stay We were a little reluctant to book this hotel given artillery unusual all virtual front desk. We needed a hotel in this location so we did. Glad we took a chance! The check in process was seamless, the room is huge and spotless, and amenities are great. There are high end toiletries, fluffy towels and a very comfortable bed. We did not need late check out, but be aware that even one hr extra will be additional $, which is not the norm in most typical hotels. There is a bar downstairs and they host events, but we did not experience any extra noise.

What a pleasant surprise this hotel was. Public parking right behind the building for much less than neighboring hotels’ parking charges. Lovely, clean rooms, great amenities, and a hopping restaurant and bar downstairs.

Room was clean with good amenities, and the property is close to plenty of food options as well as multiple bus lines

Straightforward room. It was smaller than expected, but it’s a Great option for a quick stay.

Spacious, eclectic, and superb location! An absolute gem! I cannot recommend this place enough! The room was so spacious and perfect for us and our two kids with a queen (maybe king - it was really big) size bed and 2 twins. The restaurant in the Lobby, Hey Babe, was AMAZING! The food and drinks were delicious! And the location was excellent. We walked to The Square for breakfast and it was outstanding. If you are going to Pittsburgh and want something that is not the typical hotel but with all the hotel amenities, this is the place for you! We will definitely we back!

Charming reuse of an old YMCA. Great location! Fantastic water bottle fill station.

Appreciated all the hooks! Great shower. High quality bedding. Not used to sleeping on a futon, but solid support. Nice in room amenities!

Bed was Hard as a rock. There is no staff on hand to assist you with anything. Walkable area. Need access to additional linens.

We really enjoyed our stay! The restaurant had delicious options. Parking was easy even though we had to pay. Highly recommend getting the parking app for convenience.

This was such a beautiful unquie experience. The building structure and room was perfect. Made you feel like going back on time while still giving the new vintage feel. The Hey Babe restaurant downstairs made it even more special

Na

the kasa was an adorable stay! would come back anytime in pittsburgh!

The virtual hotel idea is cool until you realize there is no one there to help with any issues. I was so sad to realize I had left behind my prescription eyeglasses and when we called all we got was a call center. The glasses were never found... Probably because they were taken… because there is no oversight there whatsoever. So disappointed.

Our room was clean and comfortable , but lacked character & warmth. Likes: The location. Dislikes: Not having a staff around!

Dislikes: I was VERY upset that they tried to INSIST that I use third-party application/website to collect my biometric data (3D face model), which I refused to provide! Booking.com needs to ALERT people of potential PRIVACY VIOLATIONS, such as this BEFORE making a reservation!

I wasn't sure about the no-front-desk hotel setup, but my stay was very pleasant. I stayed for 2 weeks, and there's a bit of a DIY element here -- housekeeping service is an add-on -- but the supply closet was always stocked. I stayed in the Deluxe King room with a sitting area. It was a lovely, quiet room with plenty of space. The restaurant in the lobby is amazing, too. Unaffiliated with the hotel, it made the list of top 25 restaurants in Pittsburgh -- definitely recommend popping in for a nightcap or a memorable meal.

First time in Pittsburgh Loved the price and location. The check-in process was easy to follow. The Maverick was located near several stores, busses and POGOH bike rentals. The room was clean, had the basic amenities and a lovely view. Staff were friendly and helpful. I will definitely stay there the next time I'm in Pittsburgh.

Great deal

We loved our stay at the Maverick. Great room, great location, we will be back!

Loved our stay here! Beautiful hotel, comfy beds, quiet room :)

Honestly this place was better than any of the nicer expensive hotels in the area or downtown. Spacious room! Quiet area.. and 15 minutes to anywhere downtown or other places around the city. Def will stay there again.

My Kasa room was great. The view was awesome, especially of the incredible church across the street. The room was large, well equipped and appointed and quite comfortable. The check in and check out processes were a snap. The bar was a big plus; the drinks were fantastic. I will be back.

Clean room. Bed was kinda low to the ground. Pay parking is right behind it. Check in was easy

Lovely hotel with a beautiful view of the church from our room! I highly recommend this place. It’s conveniently located close to everything, and we felt very safe throughout our stay. The room was very clean, and I appreciated the thoughtful touch of having non-dairy creamer available for coffee. The staff were incredibly helpful and accommodated my request for a room I liked. The hotel also has a charming bar on the first floor, which added to the cozy and romantic atmosphere. Overall, a wonderful stay, and I would happily return!

Lovely building, quiet room, comfy beds. We enjoyed our stay!

We love staying at Kasa! It’s always clean, and the host is always very responsive and friendly!

This is our second time staying at this location and it is just as amazing as the first time. Room is clean and exactly as described, the host is very responsive and friendly, and the location is perfect. This will always be our first choice when staying in Pittsburgh!

Worst stay in the history of hotels. Instead of listing all the bad, I'll just say this. It was a 5 niglht non-refundable stay. I booked a different place for the remaining 4 nights.

We loved everything about this swank historic restored space. It suited us perfectly; self check in; privacy; quiet, comfortable and very well appointed rooms; great atmosphere and all the amenities needed. The location was great; super walkable area with everything you need close by. We are really non-bougie; independent travelers who do not want staff lurking around and do not need my bed made up every day or room service. We travel to get out and explore so the space here was perfect. It felt private; the bed was so comfortable and the room/area so quiet. We liked the ability to grab some extra coffee or tea; fresh towel etc when we needed it without having to wait for room service. The self serve model is a pretty brilliant one for those not looking to be “waited” on and the great rates reflect this. We wanted for nothing and will stay here again!

The late check in process is a nightmare for anyone over 60!!! I called the hotel in the afternoon & let them know that I would be checking in late and they said they would send me a link for a pre-arrival check list. I never received it. Then I arrived after 11 pm absolutely exhausted. I tried using My confirmation booking number & it said my booking could not be found. I then called the support phone number & it took over 25 minutes bc she get sending me codes that didn't work. She attempted to send my phone links that never appeared. Then we moved onto email links. Finally she was able to help me bypass the original method so I got checked in. I was completely exasperated!!! This is so incredibly difficult & frustrating when you are 60 years old and have to do this after spending hours that day traveling & going to a concert. Not to mention the damage deposit that is non refundable & this was mentioned no where on Expedia! Now the building was clean & very well maintained and the bed itself was super comfortable (although 60 year old + usually don't like sleeping that low) The room amenities were appreciated. The check out process went smoothly. I think you need to well advertise that these types of hotels are not ideal for older travelers!!! I wish I knew ahead of time bc I would have made it a priority to check in early with an actual person before the concert. The person on the phone I spoke to could have warned me but didn't .

We travel to Pittsburgh every Memorial Day weekend to visit family (dead and alive). We have been doing this for years. Likes: Location Price Dislikes: Minor details: lack of coffee maker(not a fan of pour over), some receptacles didn’t work and no ports for phones, etc. As I said, minor details.

Consistent in cleanliness, ease of check in and check out. The personal details and considerations make The Maverick a place I’ll keep coming back to.

Great service, Great location, everything you need is within a 5-10 min drive. I love the restaurant on the first floor. The mushroom sandwich is top tier delicious. It was perfect!!!

First time staying here and it won’t be the last. The Maverick in Pittsburgh was fantastic. Even though check-in (and out) is virtual, staff was quickly responsive via email and text. Loved the ice machine and fun flavored water. Enjoyed the spacious, yet cozy, room. The Malin+Goetz products in the bathroom were spa-like. Will def be buying for home. Loved this location—Bakery Square was like living at home, up-and-coming quirky neighborhood, better than staying downtown in a high-rise personality-less chain. Parking was easy—in the street and had to pay but we didn’t find it to be an issue.

I’ll be back This was a perfect spot for me. Unique. Love that it isn’t the cookie cutter hotel room.