8/10 Very good
We enjoyed this experience and look forward to future visits.
Likes: We liked the cleanliness of our room(s), it is a pretty new building. We appreciated the availability of dishes, the tea and coffee selection for the morning and were happy the staff worked with our room problem. Once we were able to talk with staff in person our problem was solved quickly and they were very, very nice. I mention later our room view was the train and transit train, however, the view of our first room was most likely other apartments. It all worked out.
Dislikes: We were pretty excited, we were granted an early check in, arrived at our room and were unable to enter it. There was a problem with the deadbolt. We sat in the hallway waiting for an actual person to assist us for about 90 minutes. My husband was on the phone several times before someone came to assist. We had to change rooms and buildings and our room view was the train.