4/10 Rating
Great location, disappointing set up
When we arrived at the hotel, we had our food in hand and were rushing to a show. Our initial code to get into the building did not work, we called support and after being on hold for 15ish minutes, they said the owner would be coming by. Mind you, this was 30 minutes after we arrived by this point. Our food was cold, and we ended up arriving late to our show. The check in process was faulty, when we finally got to the kiosk it said my reservation could not be found even though I was still on hold with support. Then, when we finally arrived in our room almost 45 minutes after we arrived, the room was dirty. There were towels in the washing machine, growing mold and hair all over the bathroom. We were excited to cook our meals in the hopes of saving a little money on our trip, but unfortunately the dishes were dirty so we had to pre wash everything before using. Such a bummer!