10/10 Exceptional
4.5 really Spacious studio apartment in the financial district
Great location for downtown Manhattan (Wall Street and Financial district). Spectacular art deco building - most noticeable in the ground floor areas. There's a big supermarket in the basement, and plenty of good places to eat nearby. There's several nearby metro stations, one of which has an entrance right across the street.
Comfortable, spacious room (once we sorted out the slightly confusing temperature controls). Fun fact: it included a working vinyl record player.
Super friendly staff that tried really hard to help us out with the water issue (see below).
Our room was on floor 6, and the shower temperature was marginal. It got a little better on the third request to improve things, but it was never hot - apparently it's a problem with being on the top floor. (Water pressure was fine, and the shower otherwise great.)
Room temperature control is super confusing.
Instead of a room key, you get given a 6-digit code to memorize, which was. little tedious - it's needed in the lift, too.
We were given tokens for drinks in the fancy restaurant on the ground floor, but they only work for cocktails, not wine.
Even though the kitchen items were washed up for us, we never got a replacement for the pour-coffee pouch.
But these are minor. It was a great place to stay.