Reviews of Mint House Dallas Downtown by KasaReviews of Mint House Dallas Downtown by Kasa

No one come to do little clean up even requested.

Likes: The view was amazing!

the view is worth it.

Thank you first of all for letting us stay in your lovely home! If you’re thinking of staying here GET IT ASAP! Amazing home feels cozy and the VIEW is incredible!!!! I will definitely be coming here more often. What are you waiting for? BOOK IT NOW!

Amazing!

Best Value Ever! This was an amazing stay. the location was awesome. The space was great. I'll be booking here again. Convenient to everything we needed.

Had an overnight layover in dallas and the way home from mexico. Mint house was a perfect spot to chill out. Private bar looked cool, unfortunately I was too tired to check it out

Room clean and city views are incredible from the high floor, so glad we had corner room with full windows on two sides. Staff onsite not found at their station during hours posted. A/C stopped working in summer heat, texted for help and happy with prompt response and fast repair. It would be helpful to tell us we need to hit # after room check in. Arriving after hours and not easily getting in room could have been bad, glad we figured it out. You must hit # on door keypad after code. Building safe, clean and most comfortable. Surrounding areas had many homeless and smell of urine and human waste in more than one sidewalk.

Best hotel even perfect city view

Ich würde diese Unterkunft wieder buchen absolut Top Likes: Super Lage super Blick über die Stadt Dislikes: Zusätzliche Parkgebühren

Truly amazing suite in a great location Likes: What an amazing apartment, and especially for that price. I was truly amazed and impressed. The view was breathtaking, the facilities top notch (e.g. the washing machine), and the suite really spacious and beautifully designed. That bathroom was palatial. I'll book it again if I'm in Dallas. Especially amazing for a couple or romantic getaway. The staff member kindly held my luggage for me on checkout so I could go see the city for a few hours. The customer service line is very responsive and helpful. Dislikes: It's not a hotel, even though it comes up when you search for hotels only, meaning it doesn't have things like 24-hour reception, easy way to leave your luggage on checkout, etc., but the great customer service line and the helpful staff make up for it.

Lacklustre experience. Although a beautiful apartment, our booking did not match what we received. We were meant to have a laundry facility in our room and we had to exchange an inumerable amount of emails to sort this out. In the end we werent able to change to another room which was highly disappointing. It was critical for us to have access to laundry as Dallas was very hot and we were travelling from Australia, and after Dallas we had several weeks across the USA. The check in process was a nightmare with unmanned reception and no information whatsoever. No email was received from my end and being from overseas, our usual phone numbers did not work. Other hotels around the globe use whatsapp service to get in touch - but this hotel was so traditional it still expects people to call using telephone!

Amazing view! Can’t wait to return!

Loveeee this place. Like a home away from home!

Nice clean place with a nice gym. Takes a few times to get the elevator situation down but then it’s easy. Couple great places to eat/drink in the immediate area. Little shady a few blocks away but isn’t any downtown USA?

So the pluses: beautifully appointed rooms and great views. Nice location. The low down: we would not stay again. The one staff member we dealt with was friendly but it was frantic all over. We had arrived from Australia (16 hrs plus of a flight) and we couldn’t check into our room. No email with code was sent and when it was sent the code was incorrect. It was painful when you haven’t slept to be waiting and waiting for all these problems to be resolved. I specifically booked a room with laundry as we were going to need it but we were given one without. They then promised to give me a discount and didn’t do it. I then spent countless emails to chase them to do so, when it should be automatic. It was simply painful- but we were also dealing with a third party provider which may have caused these issues. The room was great but we didn’t sleep the whole 3 nights there. The noise coming from next door was horrendous and we couldn’t really complain when there’s no one to complain to! Also, it seems inconsistent that things are automated but didn’t work; and there’s no text or WhatsApp service like many global hotels that are automated - you had to call a number. We found that very old fashioned for a hotel wanting to be modern! For the hassle, the false marketing and for the constant issues we would find somewhere else to stay.

Emplacement fantastique, l'appartement était grandiose, avec une vue incroyable sur Dallas. Situé en plein coeur de la ville, l'immeuble occupe une place privilégiée pour les sorties. Très calme et paisible, tout était parfait, à l'exception du délai de réponse de 8h pour une question sur le parking, alors que le service est sensé être 24h/24 et 7j/7...

Company going bankrupt - I’d guess All off shored service and staff. Company is on its way down—AKA out of business—so they will save / pinch every dollar. No concierge, local staff dressed unprofessionally, not friendly - talk with frowns on faces.

Incredible location, with views to match!

This was supposed to be a romantic getaway for us but due to a family emergency we were not able to stay after all. The place and view was beautiful and looking forward to coming back soon. Parking was a bit high and hard to find but convenient if you find a space under the building. Liked there is alot to do in the building itself and don't really need to leave if you don't have to.

Luxury Located on the 49th and 50th floors of Santander building mint house feels like a luxury hotel with the best views i have experienced. I have stayed in Mint house nashville before and loved it but this was a step above. The only negative for me was the shower was a nightmare to get temperature right and i had to duck to get under it. Im only 6ft not a giant.

The view from our room was amazing and it was so beautiful, the room was immaculate.

Great stay. Clean.

The view was amazing! Almost didn’t want to leave the room. Definitely recommend!

everything was great. Easy check in process, and the space was very clean.

Great location, great view to see from 50th floor! Likes: Great location and facilities.Access to washing machine and dryer was perfect timing. Dislikes: Stained carpet looked dirty in between bedroom and bathroom.

great experience beautiful place, nice view, 50th floor, great security, best location, minimalist design, close to lot of restaurants

Amazing!

Eccellente esperienza Likes: Soggiorno perfetto. e' stato tutto esattamente come lo immaginavo, forse ha superato le mie aspettative. il mio appartamento era al cinquantesimo piano e la vista su Reunion Tower e i ponti simboli della città, è stata impagabile, da togliere il fiato. arredamento di classe e qualità, spazi ampi e massima pulizia. Sicurezza e privacy garantiti. Accesso alle stanze esclusivamente da ascensori dedicati. Sono stata già al Mint Hotel di Wall Street a New York e ora a Dallas. Soggiornerò sempre in un Mint se presente nella città di destinazione. Consigliato al 100%. Dislikes: Vista mozzafiato, pulizia, arredamento di qualità, privacy, sicurezza. Spazi ampi, cucina attrezzata, finestre a tutta parete con luce naturale incredibile. Posizione.

Nice hotel but minimum to no check in instruction It has really nice amenities and it was great stay but the instructions on checking in and out are horrible. It is difficult to navigate to check in if you’re the first time here. Particularly using the parking garage were a little bit unclear. We had to call them a few times to make sure we figured it all out. They will tow your car if you don’t register beforehand, be careful!

Really nice

The location alone was worth every penny great view