Reviews of Mint House St. Petersburg by KasaReviews of Mint House St. Petersburg by Kasa

The rooms were clean and it was easy to get in and out Likes: Spacious rooms and clean Dislikes: The shampoo conditioner body wash were completely empty in the shower. No parking for trucks. No water in the rooms or creamer for the coffee. The TV channels were lacking.

Very clean room

Mint by Kasa is a great place to hang out. It's a brand I would look for in other cities. Likes: All around great stay. Check-in, use of space including kitchen and fridge. The room was very modern and the balcony would have great to utilize when the weather was warmer. The room was close to everything and, easily walkable. I really enjoyed the stay. Dislikes: I really can't think of anything. All of the amenities were

Close to everything, very clean, everything is new. Price very good

Great location Likes: The location was amazing and the room was pretty nice. There was a lot to do around the hotel and was a very central location. The online check in and keyless entry into the room was convenient. The room was also well stocked and the towels were nice. Dislikes: The bed was not that comfortable and there were no extra comforters. The AC also did not blow that cold.

Spotless room, great location, walking distance to entertainment spots and cool restaurants and bars

Cool accommodations in fun and funky part of town! Likes: Great modern hotel with tall ceilings and cool industrial vibes! Amazing location in the Edge District of downtown St Pete! Dislikes: Needs a little more attention to cleaning the floor!

This was easily the worst lodging experience I’ve dealt with. The property operates with a “virtual” front desk meaning there is no actual on-site staff. While that may sound modern, it becomes a major problem when something goes wrong. The room was found in unacceptable condition: visible hair throughout the space and clearly unclean sheets. Repeated attempts to reach someone for assistance or cleaning were unsuccessful. With no support available and no urgency from management, alternative accommodations had to be secured just to salvage the remainder of the trip. When the issue was escalated, management hid behind a “no refund – third-party booking” policy instead of taking responsibility for the condition of the room. Communication was slow, dismissive, and ultimately unproductive. The dispute is now being handled through American Express, which hopefully will take the situation more seriously than the property did. If you value cleanliness, accountability, and actual customer service, avoid this place at all costs.

Smooth Sailing Great location...smooth check in....we parked on their street with no issues....only issue ( no fault of hotel) I'm tall with a bad knee and bed is really low...not the easiest g or me to get up....otherwise everything was fine.

I had an excellent stay at this property. It was a bit extended so having the washer/dryer access was appealing for me as well as being walking distance to everywhere I needed to go while feeling safe. Would recommend!

WARNING - THEY STOLE MONEY FROM ME Prior to my stay at the Mint House I called ahead and paid for valet parking. Now I am getting notices from a collection agency. Apparently the valet put my vehicle in a parking garage that is charging me $85 for one night. I tried to resolve this matter directly with the hotel but you cannot reach a local manager - it is all handled by an offshore call center. I called several times and each time they assure me they will resolve and nothing has been done. At some point after my stay they changed management and refuse to provide me with the contact information for the prior management company. So basically I am out another $85. I have no choice but to pay for this new charge. Mint House refuses to do anything about it.

Mint House is a gem. The rooms, halls and public spaces are spotless. The staff are friendly and helpful. The location is great. The kitchen area is well stocked. All in all exceptional value.

Très bon séjour, je recommande vivement l'endroit. Likes: Très bon emplacement pour découvrir la ville et sortir le soir, à pied. Très bonnes prestations sur l'équipement de l'appartement, confort au niveau attendu Dislikes: Seul bémol : l'accueil un peu mécanique, puis ensuite la personne à l'accueil qui n'était pas en grande forme, au mieux absente au pire sans utilité pour répondre à mes questions. Difficultés pour se garer dans le quartier sans dépenser 45$ pour le valet parking...

This is a fantastic location you can walk or bike EASILY to all points. It’s seconds from great food, drink and shops. The staff is Amazing 10 stars 🌟 there’s a washer/dryer/kitchenette and beautiful pool area.

Check-in was seamless, the room was clean, the amenities were great for the price, and the hotel is in a convenient location.

How is this a four star hotel? It’s like a tacky refurbished motel. Unfinished, exposed ceilings. Michelin star rating is usually based on service, but this place has no restaurants, no real front desk even. Uncomfortable, rubbery mattress on the bed.

All in all the location is great, cute apartment with everything we needed for a weekend trip. Just housekeeping needs t Likes: Really cute apartment, it was nice to have a full kitchen to make breakfast. We had the first floor pool view balcony the convenience of walking straight out to the pool was nice. Dislikes: The check in process was a little weird but went smoothly. Parking is difficult luckily we got street parking but there are only certain hours before you get a ticket. Valet is pricey. The floors need to be washed in our apartment, after showering I looked at my feet and they were literally back from walking around the apartment.

Mint House St Pete Kailee T was very nice, quick and professional. I was pleased with my whole experience. I would stay at this location again!

Wonderful All was wonderful! People location apartment itself was complete with all the amenities you need. Pool area was sweet!

Great location and clean place. Unfortunately we couldn't control temperature, toilet ran all night, and water heater was set so low that shower was barely warm. l don't believe our stay was worth what we paid

Great space, nearby lots of great bars, food spots, etc!

Would have been more desirable if.... Likes: The overall look of the room. Location was great! Dislikes: The BED! It is a sack of potatoes. Terrible. Especially for a couple. It feels like a Futon. Not up to par with the "House" Made my stay AND my friends uncomfortable. We won't stay there again just because of the uncomfortable beds. We slept on that sack for 3 nights.

It’s pretty good aside from the no on sight parking Likes: Location is great Dislikes: Not much

Absolutely awful experience with this hotel and its management. Totally inflexible with bookings when there was no way to get there because of a winter storm. Rude and intolerably arrogant.

Clean room, friendly staff and great location!

Has everything you want (and then some) The Mint House has a lot of great things going for it. Mainly, the fact that the rooms are like apartments. Having a kitchen (with plates/cups/utensils) and a washer/dryer means this is a perfect place for longer stays, but affordable enough for weekend visits, too. Everything is nice and new. Rooms are spacious and modern. I love the minimal vibe. Really comfy beds. Cute pool area that's great for relaxing. Close enough to downtown in a neighborhood that feels up and coming. Lots of fun places you can walk to. Staff is welcoming and chill. They also have a really cool service that stocks your fridge before you arrive. Seriously, you have no idea how nice it is to have a washer/dryer in your hotel room. They even include the detergent! This places beats an Airbnb easy. Unfortunately, no hotel is perfect. And while I def give this place five stars, the valet parking is a bit of a buzzkill. It's expensive (I live in LA and I've paid just as much at five star resorts), it's inconvenient (you have to give the driver a good 15 min heads up), and the tech is wonky (sometimes they don't get your notification and then you wait and go down and then have to wait another 10 minutes for them to get it). THIS IS IN NO REFLECTION ON THE VALET DRIVERS. Everyone that got our car was friendly and fast, and they're doing their best. But like...really? You're charging this much to make us use this wonky system? There is plenty of two hour street parking that only kicks in during the day, so you're better off overnighting it on your own and then shuffling your car around if you're not leaving the hotel right away during the day. I think if they were able to offer a more economical and efficient parking option, this place would be 10/10. That being said, we really enjoyed our stay there and will def come back! We visit St. Pete every year to visit family, and it's so nice to have a downtown option now that isn't overpriced and beat to hell. Kudos!

When I arrived at the front desk, there was a man with a beard and 2 inch long painted fingernails and he wasn’t in a good mood When we got to our room, it was not very clean and it was only a full-size bed not even a queen size bed or a king size bed. The bed was not large enough for two adults The floor was dirty and the items in the kitchen were not complete just a few pieces of silverware missing glasses, etc. the worst part is I did not expect it but they have a $40 per night charge for parking with no availability of self parking

Very nice studio. Mint House was easy to find and navigate. Kasa does a great job communicating with clear instructions. Would absolutely stay here again!

Beware. You’re belongings aren’t safe here.

john at the front desk really saved me while I couldn't make any phone calls with this Verizon outage for. thank you for going above and beyond.

Beware: your belongings are not safe here

I really enjoyed my stay; the location is fantastic—close to restaurants, coffee shops, and bars, and it’s easy to walk or hop on nearby transit. Our room was a modern apartment and featured plenty of space to spread out. Everything was clean, quiet, and thoughtfully designed. Check-in was easy and tech-forward, which we appreciated. The staff we encountered were helpful and welcoming, and the property overall had a fun vibe. I can’t wait to return and would definitely recommend you stay here when in St. Pete!

I had a fantastic stay in St. Pete. The location can’t be beat! It’s an easy walk to restaurants, shop, and cafes. The suite was comparable to an apartment. I had plenty of space and felt really comfortable. The valet and front desk staff were friendly, and extremely responsive. They had great local recommendations! The options for self check-in was appreciated and the process was quick and easy. I’m already planning my next trip!

Great location and amenities. Easy check in process and the property felt safe and secure. The room wasn’t terribly clean, a bit run down, and it was loud at night. I stayed in a room on the pool side which also faced a club that played loud music until 12:30am on weeknights. Ear plugs helped but I wouldn’t stay here again.

Clean, comfortable, convenient.

Wonderful experience Likes: The location was perfect and accommodating we’re good.

Mint house was perfect for our New Years Birthday trip . The studio was clean , great kitchen, modern and comfortable. The hotel’s location is convenient to restaurants, shops , cafes etc . We had a delicious dinner at Il Ritorno and a really fun night great music at The Cage brewery .