Reviews of STILE Downtown Los AngelesReviews of STILE Downtown Los Angeles

Personale veramente gentile, bella struttura

Had a great stay, staff were accommodating and helpful when issues occurred.

A lot

Wonderful! Likes: Staff was friendly. Dislikes: Nothing.

Worth every penny

I would not stay there again.

Clean rooms, friendly staff, and great downtown location!! Love the keyless entry. Very easy to check in and check out. Everything can be done online. Love it. Close to restaurants, coffee shops, and nightlife.

Super easy self check in, I loved being able to go right up to the room and not have to wait at a desk. All the staff was super friendly, nice, and helpful. The first night we were about to go out and purchase some water, the host at the front desk tipped us off to the filtered water on the 4th floor, that was nice of him and saved us some money. The room was great -stocked with cans of water, face masks, coffee, and tea. The bed was super comfy and I liked being low to the ground facing the giant windows to the view of downtown. It was surprisingly quiet for being downtown and the white noise machine was a perfect touch. The shower had a good temp and great water pressure. The location was also great, I have celiac and we were close to a lot of gluten free options. We also enjoyed relaxing at the rooftop pool and exploring the bar. Having a cafe right downstairs was also super convenient. Loved the stay and will book again next time I’m in LA!

Buen lugar Likes: La ubicación muy cerca de metro y paradas de camiones Dislikes: No muy cómodo y mucho ruido en la calle en la noche

This is the worst hotel room I've ever set foot in. I read the good reviews online and liked the pictures so booked a queen room for 3 nights. I was okay with it being self check-in. However the moment I stepped in the room I saw that the desk by the bed was covered in bright white water stains / damage, and everything is ruined and tatty (see photos). I'm seeing a girl and she would leave me instantly if I brought her back to this room. I went downstairs to explain the situation, and politely asked for a refund so I could check into another hotel. The guy downstairs says he can't deal with billing, so told me to call Stile. I called Stile, waited a long time to speak to someone, and she said she can't issue refunds either, and would have to escalate things things to management, but was sorry that the room was "not up to [my] expectations". It's not a question of the room not being up to my expectations, it's not acceptable for a hotel. The hotel actually says, when you book, that you will be charged for any damage to the room, so if a previous occupant damaged the room the hotel should have charged them for repairs / replacements. I walked down the road to citizenM, where I've stayed before, and booked a room there, which is beautiful, clean, professional, and the same price. I recommend anyone go to citizenM instead of Stile. Stile since emailed me saying, "Any refunds due will be issued in accordance with the applicable cancellation policy", in other words, they're not refunding me. I will issue a chargeback on my credit card. DO NOT STAY. STILE BY KASA IS A SCAM. EDIT: in response to their response. "We regret not having the opportunity to present you with viable solutions before you made the decision to leave" - you did have the opportunity, the guy at the front desk didn't offer an alternative, the lady on the phone didn't offer an alternative, the way your business is set up, no-one accessible to a guest has the authority to do anything. "We have applied a credit to your account as a gesture of goodwill" - you emailed me saying you'd give me a 10% refund. I'm entitled a full refund as the room was not as advertised, and am proceeding with a chargeback. Other potential customers: don't be fooled by how reasonable these guys sound in their response, they are really unpleasant to deal with in person.

Fine if you’re looking for a crash spot, you’re paying for location not Likes: The location is the biggest selling point. The rooftop wine bar is also excellent. Dislikes: I stayed here when it was under previous management and was hoping the rooms had been updated but they definitely weren’t. The mattress was very noisy and I’m glad I stayed alone because there is no door on the bathroom.

人に勧めたい！ Likes: とても清潔 Dislikes: 特になし

Likes: レセプションのスタッフさんが丁寧でナイスガイでした。

Very clean hotel in great location Likes: Great location - everything was nearby. Lovely staff, helpful with check in process. Room very clean and well supplied - nice shampoo, conditioner, body lotion etc. Even face masks! Dislikes: I did not like the interior but it is exactly as in the photos on the website so no surprises here. Everything was clean which made experience good overall. Quite a few homeless people on the street when leaving the hotel in the morning (8am). Long check in process but doable with some patience

Great service from Kasa! Even though my room wasn’t ready yet I was able to use all the amenities without any problem and luggage was able to be stored. Even after checkout the same was still available to me while waiting for my flight. Easy keyless check in with someone at the front desk 24/7 in the event anything is needed! Highly recommend!

El servicio al cliente muy bueno.

Overall a very comfortable and clean hotel in good downtown location. Likes: Good clean comfortable hotel and fairly priced. Very good history and connection to Charlie Chaplin, with lack of marketing on this important historic fact of the hotel building. Dislikes: No daily clean, despite being requested serval times.

Likes: Location and staff support Dislikes: The room was small. Furniture was too old and not clean I can see the building concrete

Very unique hotel I love the Al Capone facts in the bathroom Likes: The staff was very friendly and made me feel right at home . thanks to Mike Beer, and Chris were great they tended to all my needs and were extremely helpful and professinal. Then made my stay that much better. Dislikes: ice bucket in the room.

Will definitely stay there again if we attend another concert next door! Likes: We especially liked that Stile is footsteps from the concert venue at United Artists Theater. We walked at of the concert and into our hotel within one minute! The new rooftop bar was fantastic! Dislikes: The neighborhood is a bit sketchy, but the Uber and Lyft drivers picked us up at the door, so it was no problem.

If you’re not ok with “city life” then the location is not for you I’m not going to elaborate. My room was almost perfect aside from accumulation of dust and some dirt on surfaces & handles. BUT, if I wanted to stay in DTLA, I would definitely stay here again. Not overpriced at all and the room aren’t “tiny”. Great walkable/public transport location. Coffee shop downstairs was great in the mornings. The customer service was 10/10. I felt safe with those guys around.

Très bon rapport qualité prix mais si c’était à refaire on ne reviendrait pas dans downtown. Likes: Emplacement bien tenu, personnel et service agréables, le style café accessible au RDC, le rooftop avec la petite piscine qui est un petit plus. Présence d’une laverie (machine à laver, et sèche linge), petite salle de sport. La possibilité de se garer devant l’hôtel pour charger et décharger la voiture. La proximité des commerces. Dislikes: Hôtel assez bruyant le week end (rodeo moto, broadway theater, machinerie de l’hôtel.) Le style épuré industriel. Le quartier downtown pas très bien fréquenté (énormément de homeless..), les fenêtres avec le grillage qui n’isolent pas du bruit.. et le lit assez petit et pas très confortable.

Had a great stay at the STILE by Kasa. Public transit is very close by, and Grand Central Market is only a few blocks away. This is a great option for anyone looking to stay in DTLA

Excelente Likes: El hotel esta muy bien ubicado, las instalaciones estan muy bien muy limpio todo. En definitiva regresaría a este hotel Dislikes: Todo bien!

Gostamos muito da Kasa! Ótima localização, aparentemente seguro (caminhamos em todos os horários, dia, noite, sem nenhum problema). Transporte publico na porta! Poucos quarteirões do Metro/Subway. Prédio todo reformado, áreas compartilhadas muito boas, como recepção, café bar, piscina. Quarto perfeito para duas pessoas. Recomendamos!!

Bad experience Likes: Nothing Dislikes: Most things

Likes: Ottima posizione, struttura bella e pulita

all in all it was a great place to stay. but I wasn't aware the room was going to be so tiny. literally nowhere to walk. but for the amount I paid it's understandable but I wish I would have been forewarned. I wouldn't have brought so much stuff with me cuz there was no room for any of it.

Neighbourhood is scetchy, cleanliness of the room is bad. But price is nice for La Likes: Locations is semi nice. Its close to everything. Dislikes: The neighbourhood is kinda scary after dark. Lots of homeless people walking around. Also we asked for room cleaning, and also fresh towels. After asking for it for more than 4 times they finally cleane and gave new towels

Everything was perfect Likes: Beautiful place, met my expectation. Very stylish hotel. Staffs were very nice and helpful.

Excelente ubicación. Me encantó el diseño del edificio y muy buen servicio, además la terraza es muy bonita

or those who value privacy, I highly recommend Kasa Hotel. It’s only a 10-minute drive from Koreatown, and I loved that there are restaurants and convenience stores nearby, making it easy to walk around. From check-in to check-out, you can do everything on your phone without ever having to visit the front desk, and even after midnight, you can request housekeeping services through real-time chat, which was a major plus. The large windows covering an entire wall made the room feel open, and I thought the hotel rates were affordable compared to the price. This trip was a great experience, especially because I was able to bring my pet along.

Thankyou for the lovely stay!