Reviews of The Frenchmen New Orleans by Kasa LivingReviews of The Frenchmen New Orleans by Kasa Living

Over priced.

Outrageous Policies We had reservations to stay at this hotel July12-14. On July 10 New Orleans was flooded and their governor declared a state of emergency. Hurricane Barry was predicted to hit New Orleans all weekend. I attempted to call the hotel several times to find out their status but their phone was out of service for two days. Our flight was cancelled two days in advance, due to the weather in New Orleans. Allegiant didn't even have a projected date for their next flight to Nee Orleans. I again tried the hotel, their number was still out of service. I finally got ahold of them today, July 16 and they refused to refund me. Absolutely insane.

Awesome pre civil war reistered hotel.upper end area of the french quarter.

Did not like this hotel at all the website lied an said they have a restaurant, bar,and parking they do not. The rooms are very small the door to the room didn't lock. Can just push it open have a problem with that. When I went to the front desk the guy was very rude Malcolm. The place was rundown and had a bad smell. Will not ever be back. Only gave it one star because I had to.

Rooms are nice and clean, but on the small side. Ceiling fan turns off and on with the light. No, you can't change it. Electric plugs on one wall did not work. No bath tubs though, so having a nice hot soak is out. Beds were comfy. Pool is tiny, pic is deceptive. Breakfast is a no can do for a diabetic. Parking is behind the hotel and was $25.00 per 24 hour period. Lyft drivers less than a minute away. Staff are nice. Bring ear plugs cause the outside noise from the bars and nightlife goes on and on and on...

We stumbled upon this little gem while deciding whether or not to stay in New Orleans for one more night...this hotel totally sealed the deal...we ended up with a balcony facing Frenchman street which was huge and awesome! The pool was so incredible and there is a jacuzzi tub in the room. The furniture is old world and authentic feeling...the room we stayed in was so charming! And there is complimentary continental breakfast. The hotel is pet friendly. Overall this hotel was definitely a highlight of our trip!

Did not end up staying here because their website said they offer parking but they actually do not. This was in May 2019 so hopefully they changed their website to reflect the truth. Also giving two stars because it was difficult to receive a refund (they originally refused). No parking, not worth it.

Great location! Looks like an old western. We had suite 301. Beds are nice.Great place to take a break during your explorations during the day and walking distance to French Market and Bourbon Street. It is an uber and lyft dropoff point. We watched all sorts of people from our balcony. You do have to pay to park, but you don't have to pay for rides, so that seems to be a trade off. Lots of stairs. Not for people who have trouble with walking or stairs and would be tough for people with young kids. We will be back. We had a great time. New Orleans was HOT ya'll.

Absolutely love this place!!! Great staff, beautiful room! Easy walking to French Market and trolley stops. Love the atmosphere of Frenchmen Street, music all night long. This is my go-to place when I visit New Orleans!!!

I called to know the prices for reservation, and then they hanged out the phone tried some many times never answered the phone

If you like older historic places this is great. I got one of the rooms with a balcony overlooking Frenchman for the full experience. The restooms are supwe modern and up to date with jacuzzi style jets bath tubs. The pool is easily accessible but also hidden from view of Frenchman. I will deff stay here again. The architecture the histoet. The location!!

Pictures and description are very deceiving. Small room, no balcony and everything is worn down. Very disappointed with my experience for my anniversary. Management was nice but didn't do anything to rectify the situation. Good location but not worth the money.

Wonderful Hotel, everything nice

Love this hotel! Our room was comfortable, clean and unique. Great location in the heart of the French Quarter. We will be back. Thank you!

Great hotel, classicly beautiful!

A Geat Place to Stay We stayed here for Jazzfest and had a wonderful time. The location is perfect, away from the very touristy Bourbon Street and the French Quarter, but close enough to walk there. There are restaurants on Frenchmen Street that were great, and plenty of music. The hotel itself is beautiful. The bathroom was totally updated and the shower was great. The room itself was smallish but I put my suitcase in the wardrobe and lived out of it that way. We did not have a balcony but the shutters opened to the courtyard for a nice view. The bar downstairs has live music and a mixologist who made the best Sazarac I ever had, better than the one at Commodore's Palace. The bus to Jazzfest was walkable from there, saving lots of money. Loved this place.

Perfect location, chill vibe, loads of character My wife and I stayed here over Memorial Day weekend. The property is beautiful. Yes, it's age does show in parts, but everything (in and out of our room) was clean and well maintained. The small pool was perfect for NOLA's hot, humid afternoons. It was great to have a little nook to ourselves -- right in the middle of Frenchmen Street's action. Yes, the hotel definitely has a "party" vibe, but honestly any small hotel in this location will. It is the French Quarter, after all.

Right downtown, cute little hotel. Room was smaller than expected, but it was very cozy, and two people still fit in perfectly. Very loud music from the restaurant next door until very late, but it is New Orleans.

DO NOT LOSE YOUR KEY OR YOU WILL BE SLEEPING OUTSIDE! Avoid Room 108! My best friend and I stayed at this HORRIBLE hotel for our girl’s trip to see Ariana Grande at the Smoothie King Center. We ACCIDENTALLY locked ourselves out of ROOM 108, trying to relax in that TINY jacuzzi tub. We were told that the housekeeping manager was the ONLY person who could unlock the room for us in the MORNING and this also happened to some one is in the EXACT same room A WEEK AGO! We were both stuck outside on the rooftop for SEVERAL HOURS without our cellphones, car keys, money or clothing! Only bathing suits! Front desk is HORRIBLE! They absolutely have no hospitality or sympathy for us! Breakfast is a complete joke. They did not even have spoons for cereal! They never offered us towels to dry off or arrange for us sleep somewhere else until housekeeping arrived. Check out time is at 11am , housekeeping never showed up until 9am to unlock our room. We had to drive 3 hrs back home hungry and exhausted! Two females in their early 20s should not have been kept outside in swimsuits early in the morning. Any thing could have happened to us and the staff here did not seem care at all! Do not stay in room 108!

HORRIBLE This hotel was awful. The staff doesn't care about anything that is happening. We witnessed people having sex in the hotel pool TWICE and nothing was done. Complete waste of money. I would not recommend staying here.

Excellent little hotel, quite cozy. Rooms vary in size drastically so make sure you specify what your needs are. Pros: on French Street, and very close to Bourbon Street (easy stroll) and other touristy areas like Jackson Park. Cons: on French Street. Very loud music till late night (12-2 am) and almost no parking. Closet parking lot is $20 per 24 hours non reserved spots 2 blocks away.

They misrepresented themselves as a stayable hotel. 2 nights in a row, we have been kept awake by the rude guests and blaring music surrounding us. The management will not refund your money once you find out that you've been trapped. Frenchmen, refund the charges for the last 2 nights of my stay I had to switch hotels for and I may change this review.

Ehhh... wouldn't stay there again. Great location and all but just gross...

Great place to stay for ambiance! Loved everything about the hotel. From location to proximity to businesses to site staff. Could not be more happy with choice and I am hard to please. Will be booking same room for all future visits to area.

Love how close it is to everything the French Quarter has to offer. Rooms are nicely done beds a super comfy & they have the cutest pool in there courtyard.

Only Positive was the Location The bed was terrible - old and sinks to the middle. The pool photo is deceiving. It's quite small and is surrounded by the hotel walls. All the pool noise bounces off the walls... well past quiet hours (even on a Sunday and Monday night). The TV remote batteries were dead and the front desk couldn't replace them. This place was not the relaxing good night sleep spot we were hoping for after full days of sightseeing.

Cute, Quaint, and Friendly - Great Stay at the Frenchmen The BF and I stayed at the Frenchmen with 2 other couples as part of a birthday celebration a few weeks ago. The hotel is absolutely adorable, and very true to website pics. The courtyard area with pool and hot tub is cozy and beautiful. The rooftop bar is a great space to gather for pregaming before you go out or night caps when you get back. Nothing was going on up at the bar when we were there - I'm not sure if it's used for special events/occasions only, but it was nice to have the space. We stayed in room 109 (petite queen), which would be perfect for 1, but a little snug for 2. While one of us was cleaning up, the other would hang by the pool and then we'd switch off. Sleeping was no problem, but 2 people in the room trying to get ready at the same time is a bit of an awkward dance. We always had hot water and the bed was very comfortable. Also, we LOVED the artwork in that room. 109 faces the courtyard and noise was never a problem for us. The only inconvenience was that the bathroom door didn't close completely - it would get stuck at the top. I contribute that to old architecture and humidity. It didn't bother me too much. The lock felt a bit flimsy, but it worked. The continental breakfast was basic, but that's what continental breakfasts are. Coffee, milk, juice, cereal, fruit, etc. It was nice to be able to grab a little something before venturing out for the day. Staff at the Frenchmen was awesome. For the most part, everyone we encountered was friendly and helpful. Shout out to Dave and Malcolm, who were particularly memorable. Frenchmen Street itself was bustling - lots of little restaurants and shops, plus a great brewery right around the corner! Short walk from all the sights of Decatur and Bourbon Street, and the French Market is super close. TONS of live music here, as everyone else will tell you. I think next time I would request a slightly larger room - maybe a deluxe queen - but I would absolutely stay here again and recommend the Frenchmen!

What a great find! I will definitely be staying here again.

If it weren't for the noise, I would say 4.5 (nice, clean room, nice staff, great location), parking would take it to 5 stars (added $25 a day). Unfortunately, we were close to road and the noise was madness. If you are out partying until 3, you'll be fine.

Good bed and location

In the heart of great live music venues Great staff from chambermaids to manager with a big atta boy to Dave manning the front desk.Good pool & hot tub and right on NOLAs' premier music row.Very close to the Quarter and transportation.Superb bars and eateries close by.

For the price paid it's not worth it. The location is convenient to the French quarter but the live music venues across the street are VERY LOUD. BRING EARPLUGS if you're not going to be until 2-3am! As other reviews said, my room (102) was dark, with only 1 ceiling light & exposed pipes behind the bed. These pipes are LOUD. When someone flushes or showers it sounds like a pipe just burst in your room. I complained to the staff but he only said he'd "have to sleep in there to check on it" Staff are friendly enough but not very helpful. Housekeeping doesnt come until very late in the day- twice I stopped back after 4pm to drop things off & they hadn't been in yet. Also, housekeeping broke my razor & didnt replace it until I asked at the front desk. They also threw away my face soap...I finally realized I couldn't find it and where it was on the sink edge was a new bar of the hotel soap! But they threw away my -different colored, shaped, scented- specifically facial soap, I assume, bc the bar had gotten too small? The ice machine broke on Saturday & could be be fixed till Monday & that was it. The staff didnt offer to store things or buy some ice or anything; there was just not ice. Breakfast is instant oatmeal & grits packets, bagels & creme cheese/jelly, individual yogurts, and an assorted fruit bowl. On 2 days there was a store-bought banana bread-type loaf. And hot water/tea & coffee. I had no problems with the internet.

DO NOT STAY HERE!!!!! I had always wanted to stay in this hotel as I love Frenchmen Street and thought it was such a quaint looking spot. I made a reservation, but due to a change in my travel plans I had to cancer. It took 2 calls over a week for them to actually put the cancellation in the system. That was 6 weeks ago. I have had to call 8 more times over the last 5 weeks in attempts to get my deposit refunded. I have been given multiple reasons why and at first they sounded reasonable. Apparently there was a change in ownership and with a change in credit card service companies they were having problems issuing a digital refund. Inconvenient but understandable. I was then told that they would contact the credit card company to find a way to get my refund. Still nothing. I was finally told that due to the problems with the credit card servicing companies that I would receive a check in the mail. This was all acceptable. However it has been some time and I still have not received my refund. I have been told 3 separate times now that my check will be “mailed out tomorrow”. Every time I call and attempt to speak with the manager I am told he is “on another line”. The staff I have spoken to has always been pleasant but this is just unacceptable. For a city that thrives on tourism I can’t believe how poor their business practices are. If this is what the change in ownership brings then I can’t fathom they will be in business long. That being said as this hotel cannot even handle a simple refund. After this experience I will NEVER stay in any of the hotels owned/run by these owners. I have spent a lot of time in New Orleans and am frequently asked by my friends and coworkers for recommendations on places to stay. I will be sure to tell anyone who asks not to stay here. I will also be reporting them to the BBB as they refuse to refund my money.

Quant. Perfect location.

Everything about this place was amazing, from the aesthetic, to the heated pool/hot tub in the courtyard, the balcony overlooking frenchman st, the live music coming through the windows, and the amazingly comfy beds. We will return, our stay here cemented a love for this city. It will get loud, if you want quiet you can try to book a room in the back of the hotel but if you want quiet you probably dont want to stay on Frenchman st!

Very good price value in the Faubourg Marigny - with two caveats Nice hotel with rooms clustered around a courtyard that contains a small pool and hot tub. Rooms are small after including the king sized bed but they are sufficient and everything works. (The read light next to the bed needs an appropriately bright bulb though). The staff are very friendly. They seems to like their work and it appears that are well treated by management. The breakfast is nothing special but its ok. I enjoyed meeting fellow guests around the large round table in the common area. Warnings: 1. It is located in a VERY LOUD corner. The bar a few feet away plays very loud music with their doors wide open. You will hear it. They play as late as 1am. If you return after that you will not notice. If you return prior to that you will not be able to ignore it. 2. I have trouble with one staff and manager around a day trip that they offered to book. They took too much in deposit, then claimed the tour would reimburse me, the tour refused and said the hotel staff would reimburse me, the hotel manager said the staff should not have accepted deposits. As a result I lost money. I write this so that no one else will have same misfortune.

Absolutely loved my weekend here. It's definitely worth the price. Heated pool and jacuzzi. Room was extremely clean and comfortable. The bed was heavenly. Staff was great and easy to talk to. Very friendly and curtious. I will definitely be staying here again.

Quaint accomodation On the website it warns that the hotel can be noisy and it is. We stayed in a side room and the music from across the street, blasted out. However it did not keep us awake, after a day exploring the city. The room had all that was needed with a comfortable bed and was very old world. The staff were exceptionally helpful and a buffet breakfast was included. Would we stay here again? The answer is yes, as it was very central to all the music outlets and not too expensive