2/10 Rating
Stayed in a second floor room, away from the street. Much of the floor tile was cracked and loose, had to keep socks on all the time for fear I would cut my feet. Room wasn't cleaned once in our 5 day stay. After the 3rd day, called to request the room be cleaned (as the front desk person was rarely there). When I returned later that night, the dirty towels had been taken and not replaced and the room was not cleaned one bit - garbage still full, bed not made. Had to walk down to the lobby and walked to the laundry room with the desk manager for a few towels.
Bathroom had a broken ventilation fan and the window didn't open - which makes the bathroom smell like mildew all the time. 2 inch gap underneath the front door could let any bugs or mice in, luckily this didn't happen. Door barely closed and locked.
Asked for 12pm checkout the day before at the front desk, upon checkout morning someone banged (loudly) on our door at 11am and yelled "CHECKOUT!", so obviously my asking for late checkout went nowhere and either the front desk or cleaning staff has absolutely no manners whatsoever.
Upon checking out, I asked the desk manager to hold our bags for 3 hours until we had to leave for the airport. She said they didn't have room and I could "leave them there if I wanted". So I had to argue my case to hold two suitcases in this "hotel". My fault for expecting a hotel to hold luggage for a few hours, I guess.
In general, yes the music in the area is quite loud into the night, but we expected this. If you have earplugs and aren't directly on the street, it's really not a big issue. This is a fun, lively neighborhood, so it's fun to be super close to the action.
In general, this was probably the worst hotel experience I've ever had. The staff, when they are there, are basically just security guards in the lobby. There were some rooms on the ground floor being renovated, but our room was long and dangerously overdue for rehab. We won't be staying here again.