1/10 Rating
My experience was terrible - it's dirty, uncomfortable and no staff present on site for help
Likes: I thought the location would be good, it's in the heart of King St in Old Town, but I didn't know that the windows would be so thin that I would hear every single thing that does happen on King St - the bagpipes, sanitation vehicles, buses kneeling (beep beep beep beep every 5 minutes), inebriated folks out on the sidewalk screaming in the middle of the night - any day of the week, not just weekends. The first room came with a noise cancelling device, the second room I was moved to did not - so no sleep for me.
Dislikes: This place was AWFUL. The first room (101 in the courtyard) smelled like sewage (and very bad water pressure in the shower), I tried to air it out, but nothing helped. As that there is NO FRONT DESK and NO STAFF on site, you have to text some number and you get back cryptic replies. Always apologizing, never fixing the problem. They finally moved rooms for me to a smaller room, up 3 flights of stairs and somehow an even harder bed - but I had to do it all in one trip, which made dragging 3 suitcases around difficult - as there is NO STAFF PRESENT to help you for anything. The next room didn't have the same amenities - I was told that wasn't a given that all rooms had the same items (cooking utensils/dishes/noise cancelling device/dishwasher detergent). They NEVER ONE CLEANED my room in my 30 day stay. I asked for clean sheets and towels and was told they they didn't owe that to me. I asked if I was expected to wash my own (no laundry on site, and no laundromat anywhere near the hotel), and magically some sheets and towels appeared the next day. Twice they entered my room without my permission to drop off something when I asked them to leave it outside my door. Staying here was a huge mistake and I deeply regret it. I could've stayed at one of the name brand hotels nearby for less of a cost and had a much better experience. I would NEVER recommend this place.