Reviews of Kasa Cadillac Square DetroitReviews of Kasa Cadillac Square Detroit

Great stay

Been next to 7 eleven it's a little dangerous but everything else was a 10 plus

Likes: The apartment was spacious and well furbished. The automated check-in and check-out process was very smooth and convenient. The view on the Wayne County Building was also very nice. The structure is in a very central location, surrounded by parking lots (which can be a pro if you arrive by car). Dislikes: However, cleanliness has much room for improvement. The towels were dirty: one had black stains, one was crumpled (as if it hadn't been washed). Luckily we found two clean towels underneath the sink. Some surfaces (TV consolle, table) and the handles of the kitchen cupboard were sticky. It was pretty hard to sleep, because of the bright street lights that were just out of the windows. The semi-transparent rolling blinds didn't help very much. Another issue is that the "Kasa" is located in a dangerous neighborhood (or maybe it's just Detroit living up to its stereotype?). I was verbally harassed twice by a (seemingly) homeless man in the vicinity of the building entrance. The first time he told us to "get out of his f*cking block" as we were exiting the 7-Eleven shop beneath the building. The second time he mumbled about kidnapping and torturing me (and this was on a Saturday at around 11 AM, so not late). I also woke up twice due to a man screaming in the street.

The room door was open when I arrived. I was concerned because there was mention of a key fob that was supposed to be on the kitchen table. I messaged Kasa, and they assured me that I only needed my key pad code. The entire stay, I felt safe, and the apartment was comfortable. I would definitely stay here again. The place was extremely clean inside. The windows could use a wash outside, but that was minuscule. Great place. Recommended.

The studio queen was perfect for our Memorial Day weekend. It had pretty much everything we needed. I’m typically used to the kitchen having basics like oil for cooking, but it only had salt and pepper. There was only decaf coffee available so I had to purchase our own. There were minimal utensils, the pots and pans were not in good shape. The only non-stick was uneven and bent so it didn’t cook evenly when used. While these are things that definitely need improving, we got what we needed which was a roof over our heads, bathroom, and kitchen. The bed was quite firm as well but we got used to it pretty quickly. I’d recommend staying here if all of the above issues are addressed.

Great location

Had a nice stay here for a few days. Good location downtown overall.

Overall a great place. Clean and easy to get in/out with clear directions and instructions. Owner was responsive to a few requests and communications. The kitchen, was clean but not adequately supplied which made cooking difficult (one of the main reasons we did AirBnb was to save $ on food). Close to lots of great restaurants and sights, very walkable. There was street construction we wish we had known about because it was loud and dusty. There is a 7/11 next door that had regular police presence. The common areas in the building were quite dirty.

The host was great. Very responsive. Great location too.

Communication was wonderful. Easy check-in and the property has everything you need for your stay. We will be coming back. You can walk to any game in Detroit and there is so much to do in the area.

great stay !

The apartment was nice. Nothing over the top fancy but comfortable. Bed was a little firm for me, but otherwise nice. Security on site was nice. Close to a lot of unique bars and restaurants. Short walk to Ford Field. Traffic noise was minimal for the area. No key fob for door on site but a phone call got us the information we needed. Property did have damage that we were not made aware of, but nothing that would hinder our stay.

Positives:Clean, inviting atmosphere. The whole of the building was well kept. Check in was one of the simplest I have experienced. Communication was a strong point. Well done. Front room was nice. Kitchen was clean and usable. Left a couple cans of water as a welcome gift. Bathroom was clean and usable. They had nice shades, white noise devices, ear plugs and eye cover. Not bad. Negatives:Beds were firm and not very comfortable. One bed was uneven and had boards across your back/not flat. Company said that would recitify it. Never did. Needed batteries for the remote. There was very little security. Had a part time guard who wasn't there when you needed it. Location was right above 7-11 with a lot vagrants just outside the entrance. The whole area was a little suspect, but it's Detroit.

I like the room they had every thing an apartment has. She shower just didn’t have a shower head. The give you Roku for the Tv

I stayed here for a conference at Huntington and it was super close and really clean. Very affordable and easy to get into. Recommend!

Not safe: The rooms don't have deadbolts. One of our rooms had a light with no bulb, just wires hanging out. Some of their outlets aren't secure in the wall; when you plug in a phone charger, the whole wall around the plug caves in. Unorganized: There were 5 of us in our party, 3 experienced huge difficulties with their precheck list, which took a week of back and forth to solve everything. Then when we got there, they had me change rooms about 15 minutes after I unpacked. There's no staff on site: They contract a security company to have a security guard near the front door once in a while... that guard told us about all the same problems that all the guests have, and it never really gets fixed - just trashing the company and the staff (but rightfully so). But because there's no staff on site, when i got into my second room and saw the body lotion was empty, I messaged them and the response said they'd have it to me in 24-48 hours and would not be able to give me a time or let me know in advance when they'd be entering my room. Other small things like the blinds being transparent and letting the sunlight in very early. One of our team was in a room near the 7-11, so their flashing lights were on all night, and no way to block them out. Out of the 5 of us, only 1 had a tv that worked. The only positive things I could say are that the rooms were clean and the towels were nice and soft.

It was a great month in Detroit. The apartment was great in and conveniently located.

Disappointed Kasa Cadillac Square - Detroit– Less than one star. I booked 3 months out for 8 nights. My work schedule changed, and I spent numerous phone calls with VRBO and Expedia six weeks before my arrival. I had no idea that Expedia did the billing for VRBO. I'm trying to get in touch with the right person to see if I can shorten my stay by two nights. I was finally able to reach the offices of Kasa Cadillac. They refused to reduce my booking. My driver had a hard time finding the entrance due to the extensive construction in the streets and behind the building. Once inside the unit, it had power blinds, but there were no instructions on how to use them. I had to text the manager, and after a few tries, I was about to figure it out from just one remote. These blinds did very little to block out the light. I also noticed that the bathroom sink was backed up. It took them three days to repair the issue. The construction noise was deafening throughout our entire stay. Pounding and beeping equipment. The management had left a note by the bed that said, 'Sorry for the inconvenience. We have left you earplugs for the noise.' This was not disclosed in the booking information. And should have been, because it went on all week and into the night. This construction will be going on for several months, if not longer. After returning from dinner the first night, I noticed several hoodlums and homeless people hanging out in front of the entrance and at the 7/11 Store that is right next door. Additionally, a makeshift metal detector system, similar to those used at concerts and theme parks, was in place, staffed by two police officers, but only on Friday and Saturday nights. I had to ask them what that was all about, and they said they routinely have them on weekends due to the high crime rate. Great. This was not disclosed. The following morning, I went to the 7/11 to get some coffee, and on the way out, I was asked for money twice as I walked 15 feet to the lobby entrance. That evening, I returned and stopped to buy something at the 7/11. The poor cashier was being harassed and yelled at by a grungy drunk. Every night of the stay, a group of apparent drug dealers hung out just outside the 7/11 and on the other side of the entrance. The building had occasional security personnel inside the small lobby, but never outside. I think they were scared to be outside. Two blocks up, Congress was fine, well lit, and safe. But never around the KASA Building. There are numerous good and safe options in Downtown. You can do much better than Kasa Cadillac.

It was pretty rough. Likes: Good location, friendly staff. Dislikes: The first room we were in had a broken hide-a-bed, with a very uncomfortable and thin mattress. The bed in the bedroom was very small. There were not enough blankets, so I slept with a BATH TOWEL to keep warm. There were not enough cups, forks, or bowls for my family of four to use. And we had planned to stay for 3 nights. After complaining about these things, we were moved to another room on a different floor. Upon entering this room, we noticed a rotting garbage smell we eventually found was coming from the garbage disposal. I then spent another hour or more trying to get a refund for the remainder of our stay, so that we could go to a hotel. Maintenance tried to get the smell under control to no avail. There also were not enough plates and spoons for four people in this room. Nor was there enough regular coffee for more than one person. We ended up staying in the smelly room for 2 more nights with 50% refunded, because we had had many plans for our short vacation.

The room itself is fine. It’s spacious and has everything you need for a comfortable stay. However, the bed is not the best — it makes a lot of noise every time you move, which can be quite annoying. The main downside of this hotel is its location. It’s situated right above a 7-Eleven that’s frequented by people who don’t feel entirely safe. As a solo female traveler, I didn’t feel secure at all during the night. People frequently stop and try to talk to you or ask for money, which makes the area feel uncomfortable. There is some security during the day, but none at night. I would recommend this hotel for couples or groups of friends, but I wouldn’t recommend it for someone traveling alone, especially if you're a woman.

Convenient, clean, affordable! Great alternative to a hotel room!

Great location to access all downtown Detroit has to offer and a short trip to midtown. Easy to access coming from Canada. Space was clean and matched the description/photos. Host instructions were clear and complete.

Ottima posizione e dotato dei principali comfort Likes: Posizione ottima Dislikes: Un pò rumorosi i piani bassi. A fianco il portone di ingresso c'è un market frequentato la sera da persone non molto rassicuranti

Likes: Not much Dislikes: Looks better in pictures

Apartamento super bem localizado, limpo e organizado. Tem tudo que precisamos, especialmente o cuidado com alguns suprimentos para o cafe.

Property is in a wonderful location, walkable to most things. Good option if you are looking for accommodation for a group. The 2 bedrooms were great to have however do not rely on the sofa bed as it is not usable. It has a torn and old mattress and a broken bed frame. The bedding is old and stained and no extra pillows are provided.The unit is a bit run down overall with poor paint, chipped cabinets and a few electrical outlets left bare. The building is older with rough elevators. It does have a security guard in the lobby which was nice as the area is a bit unsafe at night. Plenty of police around for various issues while we were there. One of the most disappointing things was we asked to check out a little bit later and were told it was not possible but shortly after got a text telling us the unit was available until May 6 should we want to extend our stay. It would have been an option to check out 1 hr later obviously, they just were inflexible. I think we would stay somewhere else next time we are in Detroit.

Great location for downtown Detroit close to everything. Felt comfortable walking around the streets no problems.

Great location and spacious unit! Had a great 2 days in downtown Detroit. Very walkable. Unit was very spacious and I appreciated the laundry on site.

Great comfortable room with all the amenities you would need for a great stay. room was clean, comfortable, and easily walkable to everything downtown.

Great place to stay!

I had a great stay. The place was clean. The only thing is at first I wasn’t able to get in the building. But there was a security guard that helped me out. I got up to the room and that code worked. The TV volume wouldn’t turn up. I wanted to listen to music while I was in the bathroom doing my hair. But overall my stay was nice. It’s downtown near Greektown. We were able to walk to the river walk and go to different bars for nightlife. Thanks so much Kasa

Nice place to stay and good communication

A very convenient location for downtown Detroit activity !

Posizione dell’alloggio buona, pulito e vista bellissima. Lo consiglio.

Loved it! Definitely felt safe and a very convenient location!

Very good host, very responsive and A nice spot downtown. Felt safe the entire time and very clean, cool place. Walkable to pretty much anywhere downtown, Would rent again!!

We paid for our hotel room and were under the impression that the environment would be safe and well maintained. Upon arriving to the hotel, there was a fight that broke out in front of the entrance of the hotel. A group of people got into an altercation with police officers, and it was an all-out brawl. Then upon getting to the room it immediately stunk very strongly of marijuana. And the security lock for the door was broken. It looked as though someone had once forced the door open with a pry bar. It was never fixed before our arrival. I contacted customer service and they refused to believe me. I was supposed to stay there with my family and a four year-old child. It was anything far from safe for a family to stay. The customer service was horrible and nonnegotiable let alone blamed me for the problem. They have refused to refund me for the room. So far I’m still going back and forth trying to get a refund. Very annoying considering the room did not even properly lock. If you don’t care about your safety, and you’re not bothered by a lack of cleanliness (messy beds, not clean sheets, marijuana odor)… Then you won’t be affected by staying at this place. Otherwise, I highly recommend never staying here. Don’t expect them to refund you either. Overall very bad experience.

Great location in the heart of Detroit

Had a great stay at this Airbnb! The location was super central—easy to walk to tons of restaurants, shops, and major attractions. The space itself was clean, comfortable, and exactly as described. The hosts were very responsive and made check-in a breeze. Would definitely stay here again!

Very cool spot. Room had a gorgeous view with big windows overlooking the Wayne County Building. Waters and snacks waiting. Laundry facilities in unit came in handy. Walking distance to Comerica and bars/restaurants downtown. Cool experience at a great rate!

So peaceful