6/10 Rating
The suite was super clean and spacious, with plenty of amenities. I didn't use them, but there were washing machine, drier, dishwasher etc. - everything you need to spend a long period in the city. Nonetheless, the small things bothered me a lot. There was not a kettle in the suite, not enough hangers, and they didn't supply and re supply coffee for the coffee machine. The a/c was making quite a noise, so I had to close it upon my arrival in order to be able to sleep. The worst part is that you communicate with an AI customer support. This could have been fine, but the way they implemented it was very poor. Minutes-long delays, no follow up at times, and inaccurate information. For instance, they eventually moved me to a different room, but it had the same a/c issue, and it caused me a lot of hurdle.