2/10 Rating
This place is absolutely abysmal.
First of all, you book and pay them a non-refundable fee only to find out that you then have to upload your drivers license as part of the check-in process. (Interestingly enough, my credit card was stolen mere days after I went through this process - I can't prove it was related, but this was the only new vendor I paid using that card in months and then mysteriously started seeing fraudulent charges... Thank you to AmEx for catching it.)
The hallways are sweltering. They're too cheap to run the air in the hallways, I suppose.
The apartments are okay if you don't mind existing in a literal concrete box. They're stark and they echo horribly.
The bed creaks with every movement.
It looks like someone tried to punch a hole in the utility closet, where I assume the hot water heater is.
The best part is, there is no hot water in the shower. None. It barely gets room temperature, if that. I reported it to "management" via email and they claimed to be sympathetic and said they'd ask for it to be fixed, but made no promises. Day 3 here and I'm still without hot water.
I get that most of these things are inconveniences / first world problems. But when you pay hundreds of dollars per night, you expect to be able to take a hot shower.
I expect to be traveling to Austin regularly for the foreseeable future. I do not expect to ever stay at a Kasa again. I also expect to tell everyone I work with (who also travels here regularly) to avoid the place like the plague.