8/10 Very good
The Kasa El Paseo in Miami Beach, FL, is conveniently located to everything South Beach offers. The Kasa went above and beyond to make our vacation the best. Unfortunately, we had two reservations due to a misunderstanding on the travel dates with my group. After our first night, we had to check out because we had a one-night reservation, which created an issue with the hotel check-in on the 2nd day. We were initially booked in a deluxe one-bedroom queen/queen bed, but they upgraded us to a Deluxe two-bedroom king/queen with a kitchen. We were staying six more nights, so they definitely made our day. A few minor details provided before check-in would have made things easier: (1) include information on the beach chair and towel (2) Provide check-out information in the initial email or send an email last evening before check-out. (3) Location of trash removal (4) Towel exchange. Kasa provides an email, phone call, and text option with questions. I used all three and had a response within minutes. If you are looking for a great place to eat, the restaurants around the hotel have excellent food that is reasonably priced. Many reviews mentioned loud noise, and we did not experience any noise based on the unit we stayed. Kasa El Paseo is an excellent place within minutes of the beach, with shopping, entertainment, and great food. Also, you will not need a car if you stay at the Kasa El Paseo. A big shout out to Celine + Team Kasa for all their help answering questions.