Reviews of Kasa Lady Bird Lake AustinReviews of Kasa Lady Bird Lake Austin

Was a quick trip... Everything was as shown. All was great. Amazing view...once construction across the street is finished it will be even better! The parking is just a bit tricky so make sure and read through your instructions.

So I actually loved the apartment.... for a short stay. The reality is though is that there is construction. And I dont mean a little construction, its from sun up to sundown and right out ALL your windows. The windows are not sound proof either. The person upstairs likes to stomp. The elevators constantly dont work. The parking situation which did work out but its a little bit of a hassle. I was shocked to see the apartment rents for $3800/mo with a lease. No way! The building looks really nice but is not well-made. I live in CA and wouldn't pay that much. Like I said its a nice apartment but if I returned to Austin I would probably just get one of the many hotels that are across the street.

Great space, location, value and check-in experience. I can't wait to stay here again when I return to Austin.

Amazing stay! Great location and great place!

Customer service is the best I’ve ever had at an Airbnb!

great place, responsive help from support!

Needs more ease for check in Room was beautiful and stocked, very clean. Building was loud with a fire alarm panel beeping all night outside the room, on site parking was cumbersome and I was given the wrong instructions to enter. Diffuser in room is empty and room smelled odd upon arrival. Great area of town but we were on street level so no view and street noise was loud. Thank you for the noise machines to help drown out.

Great location! Great location! Clean, very nice...Will be back!

Great location near interstate, convention center, entertainment dustrict, and the university. Secure, clean, and quiet. Attentive owners.

It was great except bad coffee maker and TV.

Everything was excellent: location, service, cleanliness, space, etc. Would recommend and repeat.

Pull out her was not acceptable for an adult male. We had to get a hotel also for the week.

Apartment not quality represented in photos but great location.

I like this particular location where Kasa has multiple offerings at the same location , this particular one wasn’t as great as the other one, however it is much better than a hotel. The place was on first floor , so you couldn’t really want to open the windows unless you like peeping Toms. The place was very clean except for a small minor issue. The location is great and the building is great, will definitely stay again.

Awesome stay

Lovely apartment and great location. Also appreciate the check-in instructions

This was a great stay. The location is convenient and the place is very easy to get to. Close to the river and downtown areas. The apartment was well maintained and all of the instructions for check-in and check-out were easy to follow.

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Kasa Austin at Lady Bird Lake was a great experience. We stayed there for three nights. It was centrally located, and easy to walk or rent a bike to everywhere we wanted to go. Parking in their garage was included, which was great. Staying in a studio type apartment really made it feel like we were living there instead of staying in a hotel. It was a fun feeling.

My husband and I stayed for 4 nights in #618 for holiday. Kasa has several listings in this building. We had very mixed feelings about our experience, hence the 3 stars. Overall the place has lots of potential and could easily be 5 stars with some adjustments. Pros: Kasa was so incredibly responsive starting at booking. They responded by email in less than an hour when I had questions about the unit. Before checkin they provided detailed step by step instructions which made checkin a breeze. The door code they provided didn’t work, but I called and Kasa changed the door code while I was on the phone with them, very happy about their quality of service. The building location is great. Closely located to major sights and restaurants. Free parking was nice, being in downtown. The unit is spacious, well furnished, located on the 6th floor near building amenities (gym, pool). Cons: The unit needs maintenance. The bathroom sink drain was broken, shower head water pressure sputtering and head would not stay in place, so had to shower up against the wall directly below the shower head. Two light bulbs were burned out and needed replacement. Hand soap dispenser was broken. Products were not refilled upon checkin: empty dishwasher pods box, empty dishwasher powder box, no kitchen sponge, so no way to wash dishes. Bath gel bottle was also empty in shower. If Kasa performed a simple checklist a lot of these issues could have been addressed prior to our stay. When I brought these maintenance issues to Kasa’s attention they provided me with an apology and a $30 visa gift card, which was nice. I didn’t want them to enter our unit as I didn’t want to coordinate with maintenance and be disturbed on our short vacay. Cleanliness was also an issue. It appears cleaning was rushed and incomplete as we found a Thai baht coin in the middle of the living room floor, toenail clippings on the bathroom floor, and a used bar wristband on bedroom floor. A couple of dishes were also dirty, probably from lack of dish cleaning supplies. Quality of cleaning begs question if proper COVID cleaning was performed. We heard repeated thudding noises waking us at 6 am every morning, despite wearing earplugs, and couldn’t figure out where they were coming from. Maybe from the new building being constructed next door. Overall great potential for an amazing stay at a great unit and location, but our experience fell flat. Expected better for what we paid. Kasa doing proper cleaning and maintenance before our check in would have prevented a lot of our issues.

The ground floor unit (room B) was extremely loud. It had 3 floor to ceiling windows facing the street. It was impossible to get a good night's sleep. Since there are no Kasa representatives on site there's no way to get a different room. We'll never use them again.

The place is absolutely beautiful and an amazing well decorated beautiful apartment the check in is a little bit much so please be prepared to look for parking go inside go up to the apartment get the key come back down then go and park your car then go back up to your apartment after the check in process is done everything else is beautiful and easy to navigate they are building a parking garage across the street so be aware that that is only a one way you cannot drive to directions so that also hinders the check in process as well but an amazing property and we will definitely stay there in the future

Great place.

The condo was great for 2 nights. Clean, central location, chic. Thanks for a nice stay.

Our stay was good because of the location and free parking. Apartment suite A is on ground floor next to lobby/mail room & lobby bathrooms. We heard all the noise from these areas. Also, no patio or balcony, but I was told every apartment had one! Only window in apt was not private as people were walking by. The privacy screening on window was peeling off which required us to keep drapes closed all time. No view. The staff at front desk were very helpful and professional. I would not return to this location because of lack of privacy, lack of view, and noise.

Great place to stay in downtown Austin!

An amazing stay with the family. Incredible location, amenities, communication, garage, beds, kitchen

I enjoyed the Kasa I would stay again

High end apartment in central downtown Austin. Better than an Airbnb - more luxurious amenties. Full kitchen with high end amenities, W/D available. Walking distance to restaurants, music, bike trails.

Great location… clean and safe place.

Great location. Walking distance to everything. Building was with concierge which helped out a lot. Parking garage was gated and wasn’t too far of a walk from the unit. Will definitely be back in here again for fun next time not just for work.

the touchless check-in worked as advertised and the building staff were helpful. Nice place, clean and easy to get to and from.

The room is street level with a single window that is right at the sidewalk. The privacy screen the put over the window is peeling so that if someone wanted to, they could look right into your room. It's that, or you have to keep the curtains closed the whole time, which makes it feel like a dungeon. There was a smell the whole time in the place, like it was near the trash room of the building or something, I didn't verify this, but it wasn't pleasant. The towels were very hard and scratchy. Finally, there was some mysterious water in the room, and there was mold under the sink. The room could use some attention. The bed was nice though, and it was easy to get into and out of.

Great location within walking distance to so much downtown. Very comfortable home!

Everything about our stay was wonderful. The amenities in the whole building were fantastic, and all staff members we very helpful when/if needed. Traveling for work is not always easy, but the location of the building from the convention center was THE best, the onsite parking was very helpful, and the apartment was beautiful.

Awesome location! You can't go wrong.

Nice unit. Enjoyed my stay

Fantastic location and wonderful space. Will use again.

Very professional, helpful, seamless check in/checkout. Would absolutely stay again.

When we came in, a dehumidifier was running in the bedroom, the bed was pushed to the middle of the room, marks on the walls indicated water damage. There were dirty dishes in the sink and the toilet was dirty. There was no comforter or blanket for the pull out couch. After we requested one, they said housekeeping would bring one, but it was never delivered. When we tried to cook dinner on Thanksgiving, the only button on the oven that worked was broil. They sent me a $20 gift card to try to make up for the inconvenience. On a positive note, the location was excellent and the bed was super comfortable.

This location was perfect. It was within walking distance to everything we wanted to go. If we needed an Uber, they were cheap and ready. There is a small grocery store right next door which was very convenient. I didn’t see this anywhere before I went but they don’t have regular cable, it’s all streaming services but you need your personal login so if you don’t have any, you’re out of luck. The bed wasn’t comfortable for myself and the husband. Even with those things, I would still recommend Kasa. Communication was great and I felt they were very accommodating.

Very comfortable, and private stay in the heart of downtown Austin. Easy walk to 6th Street, Rainey, or Lady Bird Lake. Would definitely come back again next time in Austin!

This is a good location. The check-in and check-out process is a little tricky, but I would stay again. It is great that the building has EV charging in the parking, at a cost.

u will get great communication pics are as seen wen booking decor could b differnt but the stay was well deserved and very relaxing I would b booking again