Reviews of Kasa Union Station DenverReviews of Kasa Union Station Denver

Our stay was amazing - clean, comfortable, everything we needed. We give 5 stars - but there are a few minor things - we own a rental property in VT and know to some degree what renters want - it would be nice if there was a guide for the TV - it took awhile to figure out how to find local channels (abc, nbc, cbs). Also - we needed scissors and could not find any. Paper, pen /pencil would also be nice. More creamer for coffee. We will definitely stay at Kasa next time we visit Denver,

We loved staying at Kasa Union Station. The apartment was very new and clean and sound proof from neighbors. Location was great and we walked everywhere. We didn't rent a car. Next time we are in Denver we plan to stay at Kasa. Thanks for the great service!

Fantastic location, super clean apartment and fully functional…We really enjoyed our stay! Highly recommended…

Great neighborhood! Great location if going to Coors Field, Ball Arena or Empower field. We were able to walk or scooter to all 3

Beautiful, hip building in a great location. Easy walk to Union Station so no car needed if touring around Denver.

Our place was amazing. Exactly what we hoped for and the location could not be beat.

Beautiful place and location! We loved our stay & will definitely stay here again!

First time staying at a Kasa property. Very pleased with the cleanliness and condition of the unit. Would stay here again if back in the area. Although it didn’t matter to us because of the weather, we received notice that the pool was under repair on the day we arrived. It was clear the repairs were well underway and had not started that day. I would suggest notifying guests well in advance in case this feature is important to them, and they may want to change their plans.

I loved my stay at Kasa Union Station! It's a 6 min walk to Union Station in downtown Denver, and overlooks the beautiful riverfront park with lots of walking trails. Check-in was a breeze; I enjoyed my 1 Bedroom Kasa (The Starbucks coffee machine near the elevators became my morning walk routine to fill up my cup). The fitness center and amenities onsite are amazing. I wish I could of stayed longer!

Beautiful place to stay!! We would definitely stay there again!

Great location with easy access to the train station. Check-in and check-out was simple and efficient, and the apartment was comfortable, clean and had everything we needed including good wifi. I would recommend Kasa for anyone looking for a cost effective hotel or Airbnb alternative.

Nice apartment, but Likes: We liked the six of the apartment, the furnishings etc but it was lacking basic elements Dislikes: It was a 15/ 20 minute walk from Denver Station over two bridges, dodgy lifts etc so not close. When you call it Kasa Denver Station there is reasonable expectation that it’s within a 5 minute walk. The incredibly over complicated coding system to get in. When we tired and distressed after walking with our bags from thr station and then trying to decipher all the different codes, verification etc and rang Kasa. It turns out it wasn’t that hard but made difficult by all the different steps to take and too much information. Then we had key for the door, the lift and the apartment. Making sure we got them all right doesn’t make for a relaxing stay. We stayed at Sonder also. Really simple. One code for everything. Had no issues. The other disappointment was being harassed for my personal information months out. 3 emails and 3 texts. In thr end I had to tell Kasa to back off . Thr third issue was a huge bedroom and we were shocked to find a tiny double bed. Honestly nobody uses a double bed anymore. I cannot remember the last time I slept in one. As international travellers that’s completely unacceptable.

Two couples in our family travel together quite a bit, and we love to stay with KASA when we visit family in Denver... always clean, convenient, and love that we have parking garage provided. This time, we had our 2-year-old grandson with us, so it was especially nice to have the additional office space, which we were able to use as a nursery. Will definitely stay, again!

the location was great could easily walk to several good restaurants. A park with a walking trail was right across the street and form our balcony you could see the mountains in the distant.

Super private, super clean, super easy and convenient. Comfortable bed!!! We’ll stay here again.

Great space and location for the price. Much more affordable than other Airbnbs

Beautiful location

Perfekte Lage Downtown Denver! Likes: Die Lage war top, insbesondere auch für unsere Weiterfahrt von Union Station mit dem California Zephyr. Die Information über Lage und Login waren auch sehr gut, aber es trotzdem ein Problem. Kaffee- und Frischwasserstation auf dem Flur sehr nett. Dislikes: Der Login für die Außentür war kompliziert, weil am Eingang mehrere Tastaturen angebracht waren (zunächst unklar, welche benötigt wurde). Es wäre gut, wenn in der Beschreibung ein Foto enthalten wäre mit einer Abbildung der zu verwendenden Tastatur. Besonders problematisch war bei unserer Ankunft spät in der Nacht, dass das Türschloß nicht auf den Pincode reagierte (Stunden später informierte man uns per Email, dass es einen Defekt gab). Glücklicherweise öffnet uns ein anderer Bewohner des Appartmenthauses, der zufällig vorbeikam (es war nach 0:00), die Außentür. Ab dann funktionierte alles mit der gesonderten PIN für Wohnungstür und dort waren dann Codekarten hinterlegt.

Great value and service Kasa Denver Union Station was excellent! Great location. Responsive staff. Top notch building. The rooms were spacious and comfortable. Everything a hotel has except turnover service and front desk staff onsite.

Made the business trip a wonderful vacation The experience at Kasa Union was absolutely amazing. Quick replies when questions arise and wonderful location! So much within walking distance

Room was spotless and clean, no complaints. However the check in situation was ridiculous, I received numberous emails with confusing information and links that led nowhere. Parking instructions were unclear. When I contacted KASA via chat I received very clear instructions in one paragraph that answered my question. All of the emails I received for about a week prior with links to complete check in that said it was too early to check in were ridiculous. Please streamline this process.

I liked the location facility and amenities

Great place. Best part was the pack n play and high chair for our kiddo... Love to not have to travel with them.

On of my Best trips The unit(room) was amazing. Very safe and secure. Above and beyond what I expected. Nice and easy to access the whole building. Great location

Definitely recommend for families Likes: Loved the location, cleanliness, vibe. We were amazed at how beautiful it was. Having a fully functional kitchen was essential with a toddler. We felt very safe there. Loved the Starbucks coffee feature, it was right next to our room. Dislikes: Hard to figure out how to get into the building or use the card to get into the parking garage. We were tired from our flight with a toddler and we began getting frustrated trying to get in. We came close to cancelling and booking elsewhere. Thankfully, the woman we spoke with on the phone was very patient. It was worrisome going somewhere and not having an actual person to deal with. But I will say once we got in, all the worry went away.

My family was able to figure out the entry code method and found the apartment-type accomodations wonderful.

Nice apartment and good price Very nice apartment with all of the essentials provided. Quiet location despite trains nearby. Convenient to park and shopping. Free coffee near elevator was excellent and nice touch.

Perfect vacation place for families Beautiful, well maintained building. Highly recommend. All the amenities are at your finger tips. Gorgeous views. Everything is nearby. Fantastic neighborhood. Friendly folks. Fun fun fun fun fun fun fun fun fun fun fun fun fun. I need 200 words.

Great customer service and beautiful area! Everything was perfect and will return in the near future!

Room was spacious, clean and in the heart of downtown close to all attractions. Virtual desk was very helpful with questions. Only challenge was to figure out things at the beginning in terms of entry, parking, etc.. Once you figure out, then you are set. They do sent you detailed instructions with pictures, but the problem is you don't get them till the time u r ready to check in.

Our first time at a Kasa site and we really enjoyed it. The unit was spacious and clean - we would have actually liked to stay a bit longer! Constant interaction from the Kasa staff as well, which we appreciated.

The check in experience was tricky. Once in everything was very nice. The location worked out well for us .

Just overall bad

Property is in the heart of downtown, yet in a safe neighborhood. Clean and roomy with living room/kitchen and balcony in addition to the bedroom. Was little difficult to navigate first, but once we figured out, things are better. There were detailed instructions given, but just on the day of checkin, which didn't give us any time to review the materials. Ended up texting them and got the answers quickly, but had to text them unnecessarily for every little thing. Also, the parking garage sensor on the entry took some patience and trying to get in. Finding the Gym was a task by itself. Getting inside the apartment doors was a challenge at first. In any case, it was all worth it at the end.

it was an awesome stay kitchen needs more to work with but all in all it was cool

The location and apartment style of the hotel is perfect for a stay in Denver. Likes: The location and apartment style of the hotel is perfect for a stay in Denver. The system to access the apartment is convenient and clear. The apartment looks good with pretty much space for a studio. The kitchen stuff is good. The bed is comfortable. The apartment complex facilities are great for a longer stay: the gym, coffee, swimming pool, and barbecue area. Dislikes: The conditioner system cannot be turned off. It works noisy and bothers you while sleeping as the flow is directed at you - annoying.

Loved everything about our Kasa stay. I would definitely book again. Thank you Kasa!

Great stay, great location, cosy place!

Great property to stay at in Downtown Denver. Views are great and the place is very clean and quiet. Will definitely stay again.

Nice and modern!