2/10 Rating
Just checked in today and staying for another 4 nights but damn this room clearly hasn’t been properly cleaned in ages! There’s hair, random crap, dust etc all alongside and behind the bed, spots that are even quite easily accessible, as shown in the video. Beyond that all the cabinets etc and furniture is very dusty, and the desk has clearly not been wiped in a while either. Praying for no bed bugs at least, but not the best chances based on the rest of the room! Front desk people were nice at check in, but at the end of the day that can’t save a lack of cleanliness… A clean room is the bare minimum level of any hotel in my opinion!
Edit: Ran into housekeeping this morning and requested an extra cleaning, so they did vacuum a round which helped a bit for sure. However this place 100% should have a deep clean happen soon. For context I stayed in a bunch of cheap business hotels in Japan recently that were a fraction of the cost, and they were clean 100% of the time without needing to specifically request it, as one should expect.
Edit 2: The front desk person was very nice and helpful throughout my stay, and communicating over text as well was quite convenient. They upgraded me to a different room and offered a small refund, and tried their best to be helpful, so adding a couple stars for their efforts! Apparently the hotel will get renovated in May, which sounds promising and is definitely needed.