Reviews of STILE Downtown Los AngelesReviews of STILE Downtown Los Angeles

Excellent stay — perfect balance of comfort and class. The balcony view was stunning, and the bar had a solid cocktail selection with great service. Staff were professional but personable, making it easy to feel at home. Location can’t be beat — walkable to dining, shops, and nightlife. Definitely a spot I’d book again

No irons in the room and nobody answering the front desk to help. Barista downstairs called out and couldn’t get coffee. We enjoyed this place more when it was The Ace Hotel. The previous staff at the Ace Hotel were stellar. Truly missed the mark for us this go around

El acceso fue muy eficiente.

Nice loacation with great staff plus clean. Likes: You have to know how L.A. is (regarding general cleanliness, homeless etc.) and this was in a nice location with minimal issues i mentioned. Room was a nice size, shower was hot and the hotel was clean and well staffed. The rooftop bar was nice, although during our trip the events just weren't our thing. I'd recommend this place for sure. Dislikes: This is a personal thing, i hated the bed. It was a mattress on a flat hard base so it was way firmer than i like. Again, this is just me so take that with a pinch of salt. The windows were double glazed but not tight when closed so sound pollution was quite high. But, i travel with ear plus so it wasn't so bad (plus they supply disposable ear plugs).

Loved the location & rooftop bar. Staff was also very friendly Likes: Everything was great! Dislikes: I added a second night and the room code had to be changed. Had trouble getting into the room with it.

I stay at this hotel in September. The area is not the greatest, really close to skid road. I went for a business trip. I left the room at 11am and as soon as I was in the Uber I realized I had leave my headphones I called the reception but got an automated service. I tru email and open a case. Nothing, my headphones were taken by the housekeeping. Sad to believe, I reach out to Style many times and I was told house keeping will entered the room a day after. My headphones were gone.

I stayed at Stile Kasa Los Angeles from Nov 4–5, 2025, and this was an appalling experience. My room had black mold on the walls, no towels, and dirty carpets. The Wi-Fi rarely worked, and the entry door opened directly into the bathroom. The laundry room and gyn were closed for repairs. I was so uncomfortable that I checked out at 5 a.m. and could not stay another minute. Neither the hotel nor Expedia has responded to my refund request. I’ve filed a report with the Los Angeles County Health Department due to the mold and unsanitary conditions. Avoid this property — Shame on Expedia for advertising this horrible hotel!

I stayed at Stile Kasa Los Angeles for one night (Nov 4–5, 2025) and it was absolutely awful. The bedroom walls were covered in black mold, there were no towels, the Wi-Fi kept dropping, and the carpets were filthy. The front door of my hotel room opened straight into the bathroom, which was bizarre and unhygienic. I left at 5 a.m. because I couldn’t stand it any longer. The hotel has ignored my refund request, and I’ve reported the property to the Los Angeles County Health Department for mold contamination. I have photos documenting everything. This place is unsafe and unclean — do not stay here under any circumstances.

Nice place, enjoyed the stay.

I LOVE that place, I'm coming back and staying there, perfect spot!

Room was nice and check in was easy but they currently have a night club on the roof of the hotel that is open until 1-2AM. Perfectly fine with there being a bar and restaurant on the roof but to put a DJ there every night you are open and have them playing past close makes it very clear that they do not care about the hotel guests.. only about making money at their night club. If you actually need to sleep and don't want the bass from the party upstairs echoing through your room late into the night I recommend booking somewhere else. I had a 6am flight and they had their DJ blasting music until 1:30AM... on a Thursday.

The space was just ok. The carpet had stains, which was a bit off-putting. The air conditioner was a farce, which meant you had to open the window (i.e. inviting in all the outside noise). The elevator sound in the room sounded like a car revving its engine every time it went between floors. The value would have been worth it, if the space was a bit more polished.

We thoroughly enjoyed our stay at the STILE. Check in and check out were easy, and the interior design was interesting and beautiful. The free drip coffee they provided in the morning in the lobby was so good, we made sure to grab a cup every day! The rooms: We enjoyed the complimentary face masks and the korean toiletries that were provided. The beds are very hard. If you like a pillowy soft mattress, this is not the place for you. The beds were really the only downside of the rooms. Given that it was a renovated hotel they were able to fit rooms together in a way that was a creative way to use the space. Full windows all around so the view was great - we were able to see the fireworks from the Dodger's winning the world series from our bed! Rooftop bar: The upstairs bar is a little pricey but it was packed on Halloween so it must still be a place that is a destination to go, and the rooftop views may justify the slightly higher price tag. As it is, the drinks were just ok, but the views were nice. Location: The location was great! We were able to get to many places via public transport with minimal walking to get to a station. You can take the metro lines all the way from the airport, which was nice. It is walking distance to several museums and the downtown food market hall which has a good selection of places to eat in a casual setting. Overall, I would stay here again!

Friendly and helpful staff, clean and tidy rooms

This used to be the Ace Hotel, it used to be fab. The building is the same, lovely, but the place looks fairly run down now. The gym and community room were closed, the bar and restaurant are closed as well, the room was fine but there are details that are consistent with the run down derelict theme, blinds with holes in them, a cheap light ganging by the a cable that is plugged in, etc. I used to love this place, but now I won’t stay here again, there are better places around.

Nice

Great room. Loved it. The shower doesn’t have any privacy, in the sense it’s windowed. But it was just me and my wife, so not really an issue. It’s in a good and safe area, some good restaurants nearby, a CVS for groceries and whatnot. Had a great time.

Ok

my 2nd stay here and i loved it! Check in and check out process is smooth and no hassle. Comfortable stay cool staff

The room was clean but was not comparable to the picture online. The walls, furniture, and floor were banged up and not new. The toilet is literally in a rectangle box on the side of the room. Only plus was that it was next door to our venue. The price was not worth it.

Near many downtown LA destinations

While downtown might not be my first choice of a place to stay, we found this spot to work well. It was easy to take public transit (both buses and metro) to get to explore some other spots around the city. Overall, a nice spot to stay. The process is rather automated, which is great if that’s your preference. Layout of your room could vary, but seemed to match the pictures great otherwise. The pool was only open 9-11am and the laundry area seemed to be out of order but overall, it’s great for a short stay!

快適！GoGo Dodgers‼️ Likes: とにかく利便性が抜群だった、、 ロス慣れしていると特に便利😊 Dislikes: 唯一、皆さんも言われている、、 シャワーのカーテン又は扉がない事。 近隣のホテルには付いているので❗️

En el corazón de Broadway y downtown LA Likes: Si realmente quieres sentir que es dormir en el corazón de downtown de Los Angeles, este es el lugar perfecto. Es como si te imaginaras que vivieras allí, el día a día, su gente, sus alrededores, etc., nada como Broadway de L.A. una habitación muy minimalista, con todo lo que se necesita y una cama espectacularmente cómoda. Dislikes: La verdad es que no me puedo quejar de nada.

Our stay at Stile by Kasa in Downtown LA was good! The hotel is in a really cool old building, remodeled w/ a modern/industrial aesthetic. Our room had a noticeable musty smell & lots of dark stains on the carpet. The lighting in the room was minimal/dim which wasnt ideal for makeup application in the evening. But the beds were comfortable/clean, the bathroom was clean, & the style of the hotel/rooms was cool. We specifically stayed at that location as it was walkable to the Orpheum Theater. The neighborhood is urban/a little sketch but thats where all the theaters are so we knew what to expect. I parked in a paid lot nearby ($45/24hrs). Downstairs/next door was an awesome upscale restaurant.. it was nice to be so close/walkable to dinner/the theater!

Clean and comfortable. Great location

Cool hotel, but noisy at night because of rooftop bar

The rooms are so stylish.

Perfect location for my quick trip.

Good place to stay for the night

love staying with kasa! beautiful view, good nightlife area!!!

Fun to stay in the original Ace hotel, now Remodeled in the Korean mode. Front desk staff were were very warm, welcoming and efficient, and very patient with two senior citizens still adapting to technology.

La ubicación, limpieza y atención

very clean room, super easy to check in and out!

So the room did not look like the picture at all and for whatever reason there was this creepy picture on the bathroom door. (The back of the photo was on the back of the door???) We covered it with a towel because we swore it was haunted. The beds were in a really weird position with a tv at the foot. The carpet was dirty and stained and the toilet didn't flush. Staff were nice but do not trust the pictures.

This place is the worst! 1. It took about 5 back and forth emails to have an early check in refunded. Still not sure if the refund has processed. 2. Upon check in I was informed that the pool, gym, and laundry facilities are not in service. No accommodations were offered until I finally complained to the front desk. I was told that the resort fees would be waived for my stay…asked for a receipt of charges to date with no response. 3. You are supposedly able to ask for more things for your room but when I went to the front desk I was told no. (Leaving a picture for reference) 4. Housekeeping - horrific system that makes no sense. (Leaving a picture for reference): on my 2 day I was in my room until mid morning. No one came to service my room. I left, made sure the sign was off the door. Came back room had not been serviced, went to leave out again, this time telling the front desk I’d be out for a few hours and to please have the room serviced. I was told that most likely my room would not be serviced because the maid doesn’t have time (it was no later than 1pm). I asked why and the man at the front desk gave some answer about do not disturb signs and once you miss the service for the day, that’s it. Makes no sense…I just got back and the maid is still on the floor cleaning, but my room was not serviced. I took it upon myself to remove the garbage and dirty towels from my room. (Placed them in the hall for the busy maid to pick up - not my problem if she doesn’t). The other crazy thing is that I have tipped every day ive been here in cash or via the app that they suggest in your room (picture of that to follow as well). Now, I travel regularly and have even stayed here before. When I was making this booking I needed to make some edits to my stay and even tho it took way to many emails back and forth..the team, in the end was helpful. After that…complete dumpster fire and I’ll never stay here again. I fully understand this is a limited service hotel but during this stay…the service wasn’t limited, it was non existent. Customer service?!…this hotel has never heard of her…lots of attitude, like they are paying the guests to stay here or something…it’s the most bizarre thing.

Room was beautiful, clean, and well designed. Felt better about the cost once I entered the room

Extremely impressed. Thank you. Likes: Great room for the value, caring staff, beautiful hotel, great location. Dislikes: Nothing. You now have my loyalty any time in LA and I'll be looking out for Kasas in other cities.

When it comes to this place, i think the rooms needs improvement when it comes to the interior decorating because the rooms does not feel lively enough. They really should invest on that if they want more attraction to this place