Reviews of Kasa Magnificent Mile ChicagoReviews of Kasa Magnificent Mile Chicago

We really enjoyed the property. It checked all the boxes: reasonably priced, fantastic location, clean, comfortable, all the amenities we needed, friendly folks in the lobby who answered all our questions. We would definitely like to stay here again!

Pros: The location is fantastic—about three blocks from Michigan Avenue, making it perfect for exploring the city. The apartment has beautiful, large windows that let in plenty of natural light and offer a great view. Check-in was easy, and the complimentary luggage storage was a huge convenience. We were greeted with a thoughtful birthday note, which was a wonderful touch. The complimentary canned water was delicious—thank you for introducing us to something new! Cons: There is only one TV in the living room and none in the bedrooms. The shower floor had noticeable brown stains, making it feel less clean than expected. The air conditioner occasionally made a loud banging noise before shutting off. Some furniture is showing its age. The biggest inconvenience was not being able to use the shower on our first night because the bathroom had just been recaulked. I appreciate the maintenance, but it shouldn't have affected a guest's stay. Overall, we were comfortable.

This location was perfect for the activities that we had planned.The neighborhood was beautiful, safe, and we had many options for local bars, dining, shopping and sightseeing. The apartment was bright, roomy and very comfortable. Some of the users on the TV streaming apps were not deleted which was a little annoying. Not sure if you could reset them. Thank you for the parking information. That was helpful and parking was just around the corner. Our goal was to walk the city or use public transportation. Thank you for answering any questions we had.

Nice ez stay convenient location

Beautiful unit, attached parking garage was great. Wonderful location!

Great place for my family to stay while on our visit to Chicago. The place was clean and spacious. Great amenities and easy communication with the host. We were able to leave our bags prior to check in to hold. Definitely will book again when we come back.

I tried to extend my stay for one more night, but there is no body to talk 🙃

Love the convenience of apartment style living without the fees of other sites

The pictures are misleading. Units are not well maintained. They are functional and tolerable but not comfortable as something always requiring you to manage. Big issue was HVAC room temp would not achieve set temp. 6 maintenance calls where one the tech was verbally abusive that I had to ask him to leave. I gave up. The final resolution was a portable fan that had to run 24x7 to keep room cool. Text service was a round robin of different service people that didn’t read the thread or drop the thread for up to 4 days so would be like starting over. They offered to provide another unit and dropped that effort and then no one could figure out why it got dropped. Had to keep blinds closed and balcony door closed to ensure room did not get hot and 24 x7 noise for the portable to keep room comfortable. After giving up instead of a decent credit as we never had full use of the room they provided only 100.00 credit. Other issues include mold in bath tub, missing blind slats, currain rod that pull away from wall, worn walls and appliances, toilet paper holder that was broke and damaged walls.

Well-situated with a fantastic view, this place is an excellent alternative to traditional hotels. Likes: The location is great, relatively close to bus stops and within walking distance of a number of restaurants and shops. The place is spacious and clean, with a magnificent view from the 16th floor. Dislikes: The living room furniture (specifically the couch) is not very comfortable, and can really only accommodate 2 people. So our family of four couldn't really gather for, say, watching a movie.

Amazing location and amenities. Having a balcony in the city was amazing. The unit we had could use an upgrade for the bath tub but other than that, it was great. Surprisingly, the best nights sleep on vacation due to comfortable bed.

This was an ideal location and secure with 24 hour building staff presence at the front door. Felt very safe and right in the middle of the city.

Im on the 16th Floor in King room with a 3 directional view of the local area from the balcony. The washer dryer and kitchen and ample living space begs to stay longer. Gym on 7th floor..Key fob for security. Whole Foods is a 2 minute walk so no need to overstock. Oh yeah. Metro stop is less than 10 minute walk if you have luggage.

Great property!

Beautiful apartment in a great walkable neighborhood. Easy to access and all communicated directions were easy to follow. Appreciate that there is a phone number that you can use to call or text. Unit also had a doorman during working hours to help answer questions too.

Excellent choice to stay at for a trip to downtown Chicago. Reasonable distance to many attractions, restaurants, shops, and bus stops. Living room furniture was a little cheap and not super comfortable, but the kitchen, bedrooms, bathrooms were fine. Great views, spacious apartment.

Likes: Confortable

Guest are only allowed to use the pool if they have a 30+ days stay

This is good location, petty clean, responsible administration (always fast answering and help me all the time). I like this place and definitely recommend this place!

The place is in a central location, easily accessible, and very clean.

the unit was clean, and matched the listing. was very walkable and in a good location. would definitely stay here again

Host responded promptly to my inquiries. Great location. Lobby attendant was helpful. our two bedroom was very spacious would rent again when we plan to be downtown

Fantastic location that had everything we needed. Great job communicating and was easy in, easy out. Personnel was very friendly. Thank you Kasa!

We stayed at Kasa Magnificent Mile for four nights and had an overall good experience. The biggest highlight is the location. It's within walking distance of the Magnificent Mile, restaurants, grocery stores, and public transportation, making it an excellent base for exploring Chicago. The apartment layout is spacious and much more comfortable than a standard hotel room. Having a full kitchen with all the appliances, plus an in-unit washer and dryer, was a huge convenience for a longer stay. There are a few areas that need improvement. The bathroom feels dated, and there was black mold/staining around the bathtub caulking, which made it seem less clean than the rest of the apartment. The toilet also did not flush well and often required multiple flushes. The biggest downside was the noise. The apartment was surprisingly noisy, even late at night. You can hear frequent traffic, sirens, and other city noise. I understand this is downtown Chicago, but light sleepers should definitely bring earplugs or a white noise machine. Overall, I would still recommend Kasa because the excellent location, apartment-style layout, and amenities outweigh the negatives. If the bathroom were updated and the toilet issue fixed, it would be an even better place to stay.

Great place and location. Very walkable and was as described. The host was very responsive and easy to communicate with.

The place is in a great part of the city. Lots to do or is near by. Great views.

Fantastic location and views from the unit. The building felt very secure and check in was quick and easy. The unit was larger than I anticipated and was a much better value than a hotel room.

Good

Listen…. I was traveling solo to Chicago for The Taste of Chicago and I wanted to be downtown but in an environment where I felt like I lived in a downtown high-rise Chicago. KASA made all my dreams come true. A beautifully appointed one bedroom with a King Size bed, well-equipped kitchen, living room and dinette area as well as a great restroom with shower and water closet. The view of downtown Chicago and the lake was the icing in the cake. I will always stay at this location when I return. Elevated experiences are what I seek and KASA delivers them.

The location was great.

We had a great stay at Kasa! Great location, tons close to walk too. It was very quiet, we never heard people above, below, or next to us, maybe occasionally just in the hallway. Bed was comfy. Was clean overall, maybe just some scuffs on the walls from suitcases coming through. The full kitchen was so nice to have, and the layout of the studio was very functional! Would stay again!

Excellent, excellent excellent great area great staff wonderful place

Wonderful place to stay with access to all the city transport.

Great place. One suggestion is they don’t have a coffee pot just instant coffee. We are big coffee drinkers, but we were able to post mate easily!

Beautiful building and accommodations. The neighborhood is so close to the lakefront and all Chicago has to offer! The building is very secure and full of amenities. The unloading section is very convenient on Superior. I will definitely stay here again!

Proactive maintenance wasn't done. We reported blinds and closet light not working, and a loose toilet seat. The battery battery in the lock died the second morning. We were locked out of our unit after we went out for breakfast. After waiting for two hours (hearing from multiple sources that they would get us un in a few minutes) we had to leave to meet friends without sunglasses, sunscreen, and walking shoes. The location was great.

Location was good and close to things. However, the property is really poorly kept. Terrible condition. Stains and dings all over walls. Really needs cleaned and a new paint job. Sofa was really bad and uncomfortable - you felt the metal in the structure when you sit on it. We hated it and could not use it. Table was damaged so were the blinds. The dining chairs cheap plastic and uncomfortable. Kitchen poorly equipped with not even a can opener, no drip coffee machine, no ice trays. Towels were very thin and poor quality. Beds were metal and creak every time you move. Sheets felt poor quality too. Big mistake staying here. I’ve used level locations in Chicago - slightly more expensive but SO MUCH better. This felt like a dorm room that is terribly kept. Will not use Kasa again. Will stick with level next time in Chicago.

Our family of five - plus our dog! - we’re happy to spend another Chicago stay at a Kasa apartment. The beds were very comfortable, including the sofa bed, and the space was well-appointed. The host was responsive when we had questions and the building staff was always nice. Thanks for a lovely stay!

Kasa mile is an amazing place in great location and helpful host. Recommended

Great stay! Thank you, Kasa!

Lovely condo in a great location of the city. Well kept and quiet - we slept well. Super responsive hosts. We will be back on our next visit!

The actual room we stayed in was much older than shown in the photos, the bathtub wasn't cleaned properly, and there was a stale odor in the room

Great location, and full kitchen was nice to have.

This is my 2nd time staying at this location. I will be back. The unit is great, the balcony and city view are awesome, concierge is super accommodating and pleasant. Walking distance to so many great places to eat and experience.

I loved my stay. The apartment is located in a safe neighborhood, easy to walk to nearby restaurants and all the attractions Chicago has to offer. The space was clean and the bed was extremely comfortable. I enjoyed the balcony the most. Sitting out on the balcony and admiring the views with a fresh cup of coffee in the morning made the space feel like home. The Kasa team was very responsive to all my questions prior to check out and checked in to ensure I was enjoying my stay. Would 100% recommend staying here and look forward to rebooking when visiting Chicago next!

Its a nice apartment, high enough up to have a decent view. I like that in a big city.