Reviews of Kasa Magnificent Mile ChicagoReviews of Kasa Magnificent Mile Chicago

Great location. Perfect for large groups. Needs just a little TLC! Service was great!

Great location!

This was one of the worst places I’ve stayed. The room was dirty when we arrived, and the mattress was hard as a rock, making it very uncomfortable to sleep. They also advertise the guests can use the pool and even sent a text saying it was open, but when we tried to use it, we weren’t actually allowed to. Overall, the experience was disappointing and not worth the money.

Was a good place to stay. Overall clean and pleasant. Could use a few more lights.

Great space for what I needed. Kitchen was adequate, location was great (close to public transportation). Beds were comfortable.

Great location. Easy access and what a great view from our room :)

Lots of amenities in a great neighborhood; very safe building. Highly recommended!

大リーグ観戦で家族4人、5泊利用させていただきました。ロケーションも抜群でした。落ち着いている地域で、どこへ行くにも徒歩圏内、ホールフーズマーケットはおむかえ.リグレーフィールド、レイトフィールド、どちらも電車で1本です。 お部屋は2ペッドルーム、トイレもバスもそれぞれにあり、リビングも広く、清潔。洗濯機、乾燥機付きで快適でした。 さらにスタッフの方もみなさん感じがよく最高でした。

Took off a star for service because there was not a way to check in other than to do the self-check-in which required me to validate my identity by uploading front and back pics of my DL and then three different pics of my face from different angles, all of which has to be uploaded to their hotel website. The only reason I didn't walk out immediately is because of the no refunds policy. * This is unacceptable behavior from a hotel, and especially one which charges this much money to stay at. There was not a front desk, only a concierge. It's been a while since I stayed at a hotel, but if this is standard practice now, I will have to be much more selective, calling ahead to hotels to make sure there is a way for me to validate my identity that doesn't include uploading images of myself and my documents to a hotel website. JFC. Otherwise I found the hotel to be well equipped, clean, and well located. You will never get the 5th star from me with this check-in policy in place. Edited to add: As others have noted below, there is absolutely no staff other than the security guard on duty after hours and only a concierge additionally during business hours. God forbid your plane be late or you are otherwise unable to complete their ridiculous check-in procedure after hours.

Perfect location. Was clean and nice to have a kitchen, laundry, and a balcony. It is a little pricey, but all of the places around here are. Seemed safe and secure. I do wish we had access to the pool and grills.

Fantastic location. Walkable to just about everything from shopping to museums and restaurants.

Great place and in a good location!

Everything was great, excellent service and accommodations.

I very much appreciate the location and the size of the room. The washing machines did not work correctly but I was not too concerned about that. For $400 per night it would be nice to have a grace period of about an hour at checkout time without having to pay additional.

The location was perfect! Close enough to all the things we wanted to do, nice walkable neighborhood that felt very safe. We asked to have luggage held as we arrived a little early but the apartment was ready and we were able to get in. Very friendly front desk staff! Apartment was spacious with nice views and comfortable for three people. Overall pleased with Kasa

This is the perfect spot for anyone who plans to spend time in and around downtown Chicago. Walkable to all activities and restaurants. Also, fo those who like to prepare food at home, there are multiple grocery stores within 2-3 blocks.

Great location and amenities, clean, responsive host. Will rebook for future trips.

Large space, great location. Nic at Kasa was so helpful, made sure we were comfortable while we waited for our room and helped us grab a place to work.

Amazing place!

I take off at least one star for being treated like an employee. During check-in. I had to not only upload front and back images of my driver's license but also not one, not two, but three pictures of my face from different angles to complete check-in. If I had known this was the case I would not have booked this room. I paid what I consider to be a very large amount of money for this room, I don't think it's too much to ask for there to be at least one person out front who can check me in without having to take pictures of my face.

Very disappointing experience. TV and Wi-Fi connectivity issues and there were also several broken items in the property. What made the experience worse was the lack of timely support. It was extremely difficult to reach anyone for assistance, and every time I reported an issue, the only response I received was, “We’ll look into it.” Unfortunately, nothing is resolved during my stay. Still got 7 days to go

Felt private and quaint. For some reason it was a little hard to find the apartments at first but once we were in everything was smooth sailing! Clean, quiet and everyone was friendly

If u drink coffee I would not stay here. Write up is deceitful, says coffee maker: espresso machine as do photos. There was nothing but a kettle and one single serve instant coffee. We received no assistance despite multiple attempts to either have a coffee maker brought up or told where to buy brew bags. Other than that it was a nice place and in a good location

Would absolutely recommend. My second trip to Chicago and the apartments are fantastically located and comfortable. Felt like home away from home. I will be back (asap!).

I stay at Kasa Magnificent Mile every time I am in Chicago for work. Great place. Very convenient.

If you enjoy looking at the skyline i highly recommend this place. Was perfect for my stay and a really nice area!

We had a wonderful stay! The Airbnb was clean, comfortable, and exactly as described. The host was friendly and responsive. We would definitely stay here again and highly recommend it to others!

Great stay and location.

Had a great stay when I was in town for business in Chicago, great location and the nearby Whole Foods was very handy!

es un lugar asombroso! super limpio. La ubicación es perfecta. me sentí como en casa.

The walls could use a serious paint job. Otherwise, the room was great.

Kasa and especially the staff Nicholas and the building was extremely perfect. I have always been impressed with the consistency of Kasa stays especially San Diego California. If you haven’t already checked it out this particular building in Chicago was also exceptional. There were only minor cosmetic wear and tear issues with the room, but we’re completely thoroughly addressed after I left and were consistent with an older refurbished building the pool area and Jim was exceptionally comfortable. Had one of my best runs on the gym treadmill. The gym was clean and what I like the most about the treadmill was that it did not shake or rattle as I ran the common areas were exceptionally thoughtful, including, but not limited to the doggy daycare library office space, conference room, outdoor barbecue area and small shop within the hotel to buy coffee and hangout area for long-term residence. I felt exceptionally at home and look forward to returning to that location. The surrounding area was walkable and safe one of the best days I’ve ever had pleased with the experience to the fullest. Great job Kasa Team! See you soon.

Likes: Location, roomy Dislikes: The shower/tub in the main bedroom. There was no bathtub mat and the floor of the tub was slippery. Also, the shower curtain liner was about 18 inches too long and it draped into the tub , adding to the fall hazard. I asked management for a non slip tub mat but they said they couldn’t provide that. Instead they gave me a gift card for $30 and told me to buy one. That was inconvenient.

Great place! Close to everything. The zoo is actually about a 40 min walk, but the things that are walkable were way better than the zoo anyhow! I would definitely stay here again!

Best room we've ever stayed at! We felt safe with the method of entry. Staff was helpful and friendly. The room was clean and smelled fresh. Kitchen fully equipped for all our needs. We had extra bedding and towels already available. We loved the convenience of having our own washer/dryer. The view was breathtaking. 10/10, 5Star, Two thumbs up. We highly recommend.

It was perfect! Awesome location and building is really nice. We grabbed a parking spot through Spot Hero in a garage across the street and wad all very easy.

Good

Had a great time at the Kasa and would definitely come back again.

Excellent local easy communications

Great place to stay that is very centrally located

The only detail missing was the lack of a coffee brewing machine. We only had an electric kettle and required steeped pods for the coffee. Its something really small but the unit was amazing.

I highly recommend this place. It was extremely clean, well-equipped, and had everything we needed for a comfortable stay. The location was excellent and very convenient. Most importantly, the hosts were truly outstanding—friendly, responsive, and attentive throughout our stay. I would wholeheartedly recommend this property without hesitation and would gladly stay here again.

While it does have a luxury price tag, Kasa was really lovely to stay at.

Likes: La ubicación y el equipamiento. Muy completo y prolijo Dislikes: Le falta un poco de iluminación artificial en la noche

So so clean which is my number one thing! Smelled so nice had a washer and dryer and even soak, pans, olive oil, salt, etc! Everything was amazing!

Loved our stay! Great places are also a walkable distance.

Great location. Walkable to many things and very close to public transportation. Loved having the balcony. Absolute stars as far as communication and responsiveness! We had one maintenance issue and received an immediate response to our text. Issue was fixed same day. Unit was a little worn out but clean. We would stay again.

Great location!!