Reviews of Kasa Downtown AustinReviews of Kasa Downtown Austin

Could not have been better all around. We highly recommend The Guild properties and experience.

Great location minimal comfort No luggage stands, and little furniture. Plan on hanging everything. Air conditioning very loud. Ear plugs are provided.

Property was beautiful, spacious and in a great location. However accessing the property was a bit difficult. Instructions were not clear - however the staff were very helpful, after a few phone calls I was squared away.

The process needs some work very non traditional method of check-in, get as much information as possible before you attempt it. The elevators did not work so we climbed stairs all weekend. The rooms are very large and comfortable. The beds are far from the quality of nice hotels. When you look from your balcony and see the W hotel, you may wish that you had stayed across the street.

It had everything you could possibly want or need in a hotel room! From a washer and dryer to ear foamies at the side of your bed.

Disappointing check in Check in was quite complicated. We were on a motorcycle trip and booke online. Once we arrived in the area I found out they will not give you the address or any check in details until they do a background check on you. They text you a link to fill out and make you send pictures of the front and back of your drivers license. I was not very comfortable sending this but I did. They had trouble getting it to go through so they sent me another link to fill out the form manually and resubmit all info. All while I am waiting along the streets be approved. We were hot and tired and were very disappointed in the process. If I would of know I would have booked elsewhere. While on a motorcycle we do not stop to check email even though we received a confirmation letter at the time of booking.

豪華なマンションで暮らす旅 オースティン市内のダウンタウン徒歩圏内でありながら、静かで落ち着いいました。メインストリートの6thよりもトレンドの店が多くよりおしゃれな雰囲気です。 このホテルはデラックスなマンションなので、パーティもできるほどの広いリビングでくつろぎ、大きいキッチンで料理して、本当に街に住んいるってう体験ができました。

Awesome Guild Austin It was amazing, couldn't have got any easier and it had all the comforts of home.

Austin stay Checking in was a relatively negative experience. I didn't know where to check in or what to do. I had to call the Guild. Turns out there was a text and email they had sent when I first booked my reservation a month earlier, which required information to be filled out and then in turn, another text would get sent with instructions on getting my room key. There were no signs and no instructions at the site, and I had to call and text a few times before I had the information that I needed to enter the unit. It would have been helpful to have gotten a reminder text to fill out required info 24 hours or 12 hours before my stay. Once I got my key, the rest of my stay was very good. The only other incident I came across was that the hair blowdryer was broken. Once I got back to the room in the evening, another blowdryer was in the room.

First off, finding a parking spot in the garage was relatively easy. We were able to pick up the keys at the kiosk, which made it super quick and convenient. The room itself is amazing, great amenities, full kitchen/bath, walk in closet. I’d definitely recommend this place to others.

The accommodations were absolutely terrific.

Great location! Super cool industrial modern vibe with a large open space and updated kitchen and furniture. Very cozy and cute, and I loved the location!

Location location location Great location near second street shops and restaurants!

Das Appartement war wirklich toll. Sehr zentral, mit Balkon und allem was man so braucht. Einzig 20$ pro Nacht für den Parkplatz sind wirklich teuer.

The key fob entrance system is terrible and didn’t work. The directions are unclear and took us about 20 minutes to get access to our room(plus 10 minutes on the phone with the staff) The room was ok but in attempting to create an industrial/minimalist vibe, left the room feeling unkept. For example cable boxes flipped upside down and the exposed rolled cables sticking out the sides of the TVs. Also had a retro turntable that looks like it was supposed to work but doesn’t. Last complaint is a suggestion to management to not route new guests through the lavaca parking garage. It is well lit but was dirty and littered with trash. Not much of a first impression I’m afraid. The other entrance is nice so not sure why they even mention the lavaca entrance let alone lead with it.

Don’t pass this one up! Outstanding location, beautiful apartment with all the amenities, close to everything. I have nothing but great things to say about dealing with the Guild hotel. This was a business trip, but this location an apartment would be great for any occasion. Know that this is not really a hotel, but a one bedroom apartment in a condo building. Very spacious and comfortable. Quiet. Highly recommended!

Stay here! From start to finish just a fabulous day. Right next-door to the Moody theater which made it perfect inconvenient to go back and forth during my conferenceperiod The facility was in the process of being painted throughout the hallways making it even more beautiful. The apartment was absolute perfection. Everything that you could possibly need. Loved the Decour in the bed was very comfortable. The staff were so very helpful boat during the check in/check out and during my stay there. Parking was super easy.

Ok, if you're not expecting to stay in a hotel There is nothing in the Hotels.com listing that suggests that this is NOT a hotel room. Instead, it is a furnished apartment that they rent per night. Once you make a reservation, you have to send a photo of your ID and consent to a criminal background check! Nothing about this is listed in the Hotels.com listing. Once you arrive at the building, you figure out that this is an apartment complex in the heart of downtown Austin and not a hotel. Had they advised ahead of time that the only amenities provided are ground coffee & 2 bottles of water, I would have arranged to bring snacks & drinks with me. Once you figure out how to get in the building, the instructions to obtain a key to, and find your room, leave much to be desired. If you like geocaching or treasure hunts, this is the place for you. We arrived at 10 p.m., tired and hungry. It was not the time for learning a new skill set to figure out how to get to our room. We went to bed hungry and left hungry the next morning. The neighborhood is inner city, so we didn't venture out at that hour in search for food. The apartment is comfortable, though not cozy. Sort of hipster. So, there is no service of any kind. No front desk. No restaurant. No bar. No snacks. No ironing board or iron. No human assistance of any kind. You do get a coffee pot, fully furnished kitchen, and a record player with old school vinyl.

Can’t wait to come back! Perfect location, super easy communication, very comfortable.

My husband and I were going to a concert at The ACL Moody Theatre and we wanted to stay somewhere close by. I was looking on Expedia a couple of days before the concert and this place came up; with the price and closeness to the venue, it was a no brainer. They send you plenty of information prior to your stay so we had no issues finding the parking garage or knowing where to go. The only issues we had were trying to get the key from the dispenser (we had to call someone to help us), returning the key to the dispenser (had to manually enter the information), and leaving the parking ramp (even though they provided us with a sticker for our ticket, it was saying that we owed $35 when it should have been $20 added to our room bill; we eventually had to call someone from the machine and they assisted us). When I reached out to the Guild to let them know the issues we had, they were very apologetic and worked with us to get try and get things resolved to make sure that we left happy. I will definitely be staying here again and other Guild places!

I liked the unique nature of this property and hotel business model. The check in was very confusing. It is very easy to miss the online registration portion of check in.

Very nice stay, very clean and comfortable

The size was best. Beds were excellent. WiFi and TVs all worked well.

Great experience. Check-in and -out was virtual and very easy. Beautiful accommodations, a great view of the city, nice quiet building. Great location near food and nightlife. Would highly recommend to anyone interested!

Property was in great location and at a great price. Great accommodations and lots of room. Will stay there again.

All communication is by text, but they respond quickly. Accessing the "key" to our property was a bit tricky, as was returning it. There were two of us, having only 1 key was not very convenient, but they're working on this. Property was immaculate and commodious. I'd stay at the Guild again.

Loved the location and the room. All fantastic. Will stay again

Satisfied customer!! Impressed with the simplicity of checking in, and above all amazing accommodations.

Not bad! Stay was nice, check in process is very confusing.

Austin The suite itself was absolutely great both in size, contents and locale and I will definitely stay here again in the future. The only "problem" was that it was under construction and that was not stated when I made the reservation but all in all the standards of the site outweighed the construction going on!! The virtual front desk did throw me for a loop tho but it's something to get used to.

Great choice! Our host Kaitlyn was so productive with checking in with us and ensuring that she was there if we needed anything. The room itself was so modern, spacious and a nice view of the pool area. I would definitely recommend and if I am ever in Austin again, I will definitely stay.

This was a really nice property. The only concern is the check in process is a bit confusing. You have to get keyfobs from a kiosk.

This gem is located in downtown, everything being within walking distance. We enjoyed our stay and will definitely be going back.

It's a 1 bedroom appartment turned into a hotel room complete with dishes and a few pots and pans, a pullout sofa in the livingroom if you need a second bed (linens included), TVs in living room and bedroom, and even a small balcony with chairs. My only complaint was that the cleaning products they used were heavily scented which bothered my asthma. Most people shouldn't have a problem with that.

Great Getaway! Great place for the price! All of the accommodations of being at home. Perfect location to walk around downtown. We would definitely stay here again!